Content Specialist

**We are MYOB**

MYOB is the #originalstartup. Our roots are in finance and accounting software, but today we’re so much more We’re building a business management platform to help more businesses in Australia & New Zealand Start, Survive & Succeed. Our team is continually transforming, inventing and disrupting conventions. We don’t want you to simply ‘fit’ into our already established culture, we want you to add to it, and make it even better This is MYOB.

**The opportunity**

In this role, you’ll be working alongside other content specialists, content designers and UX writers, playing a key role in managing the migration and transformation of MYOB’s digital content as we re-platform and establish a new company-wide content ecosystem.

You’ll be responsible for helping to shape, deliver and manage content as part of the migration project, as well as smaller discreet projects and streams of work across a portfolio of products.

You’ll collaborate closely with a range of internal partners - including marketers, product managers, product designers, developers and SEO/UX specialists - as part of a thriving, energetic team of people who are passionate about content.

Taking a best-practice approach to content analysis, creation and optimisation, you’ll develop content that's creative, innovative and impactful. You’ll contribute to and assist with bringing our website content strategy to life, providing user experience and copywriting expertise to craft great customer experiences.

Your highly developed communication skills and project management capabilities are fundamental requirements for this role - your ability to prioritise workload and manage expectations will be the key to your success.

This is a terrific opportunity to join a team that is in a growth phase and be part of shaping the future of content at MYOB.

**A bit about the role**:
As a Content Specialist in our team, you’ll be involved in everything from building out content strategy to delivering exceptional UI copy - your work will have incredible impact across touchpoints in the customer experience. This role will see you:

- Turning complex, ambiguous inputs into clear writing that aligns with MYOB’s language principles
- Working closely with Product specialists to ensure content hits the mark when highlighting key differentiators - not just features, but how they make our customers’ lives easier
- Leading workshops and co-creation sessions to build shared understanding
- Helping to create a content-first culture amongst the project team, and across the organisation more broadly
- Moving fluidly between high-level content strategy practices and hands-on writing tasks
- Presenting your work for critique to other content specialists and your teammates
- Using your experience with usability testing, card sorting, and other research techniques to ensure that your work is not just accurate, but that it is also effective for your target audience
- Reviewing copy for accuracy and consistency with an outstanding eye for detail
- Drive guidelines and help to manage complex, cross-functional projects, and work with leadership to set goals and implement roadmaps

**A bit about you**:
Your skills in planning, prioritising and carrying out complex projects are matched only by your creativity - you’re a passionate wordsmith who understands how to persuade audiences while sounding clear and human.

You’re comfortable taking direction, working independently, building positive relationships and translating complex information into simple and engaging content.

You’re a self-guided operator who needs little oversight to identify, initiate, and deliver high quality work. Your curiosity and proactive approach to problem solving will ensure projects are scoped and implemented efficiently - you're a positive teammate who isn't afraid to ask questions to deliver the right outcomes.

An effective presenter and negotiator, you can communicate your work persuasively, helping a variety of audiences understand and believe in your decisions. You’re able to walk others through recommendations and outputs collaboratively and efficiently.

Helping to create a content-first culture amongst the project team, and across the organisation more broadly, is an exciting prospect for you. And perhaps most importantly, you have a growth mindset and a desire to be part of a strong team of people who love working together as much as they love content.

**You bring**:

- 5+ years of relevant industry experience
- A genuine love for creatively engaging with audiences
- Excellent writing and editing skills with the ability to write in different styles and tones on behalf of a brand
- An eye for detail and the ability to get to the root of the problem while working autonomously
- Omnichannel content writing and production experience
- Experience with collaboration tools such as Figma, Miro, Jira and Confluence
- Excellent time management skills and abil