Event Supervisor

JLL supports the Whole You, personally and professionally.
**About the role**:
The Event Supervisor will support all experience and event requests held within the clients off in Sydney. This position can expect direct interaction with employees, executives, customers, partners and guests, and will work closely with the Event Coordinators and the entire Real Estate & Workplace Services (REWS) event and hospitality team to deliver best in class experiences. The Event Supervisor will own all event planning aspects, utilising internal event management tools, templates and approved scripts to ensure all events are “next level” and follow logístical procedures, aligning and collaborating with multiple departments, vendors, contractors and agencies.
Key Responsibilities
Oversee operational excellence for the holistic guest experience during executive receptions, partner events and employee events
Demonstrate strong customer service skills and proficiency in executive interactions during events
Efficiently multitask and manage multiple simultaneous live events
Ensure consistency with the clients brand and design standards in all customer-facing areas during events
Maintain and update team documents, scripts, canned slack responses and playbooks for Real Estate & Workplace Services
Manage on-site event logistics to ensure adherence to all Health & Safety and Global Security & Safety policies
Google calendar management for intern event spaces within all floors
Co-manage external relationships (agencies, vendors)
Assist with any reasonable request made by management
Availability during evenings, weekends, and after hours is required on an as-needed basis for event execution
**Skills Required**:
Experience working in Hospitality, Events, or high-end corporate concierge or a related field
Ability to maintain composure under pressure during live events and problem-solve effectively
Flexibility to accommodate the hours of work, and weekend events as needed
Strong administrative skills with the ability to manage competing priorities and deliver services to a high degree of quality
Warm and welcoming nature with a passion for creating lasting impressions
Highly confident communicator and strong and professional interpersonal skills
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies.
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.