Technical Support Advisor

8 hours ago

Mulgrave, Australia City FM Australia Full time

City FM Australia (City) provide world leading Facilities Management, Engineering and Energy solutions which ensure safe, successful and sustainable outcomes, on time and on budget for our partners.

THE OPPORTUNITY
This Part Time (4.30pm-9.30pm) rolling roster (4 on 4 off) role offers a proactive, motivated and tech savvy team player the opportunity to join a dynamic team, high performing team. Office based you will support our partners
- Coles with your technical resource skills, remotely monitoring Refrigeration, HVAC and Lighting systems within stores.

This is NOT an IT position.

**You will require the following qualifications/experience**:

- Working within a fast-paced Contact Centre environment that operates 24/7 and provides Contact Centre services to our partners
- Work in a control room environment, monitoring alarm systems
- Manage high volume of outbound calls to field technicians and stores
- Accurately enter data
- Deliver customer service to our partners and our field-based team members in our state of the art technical and sustainability centre

**To be considered for this role you will have / be**:

- Demonstrated experience using multiple systems concurrently
- A high level of attention to detail
- The drive to succeed and able to achieve and exceed targets/KPIs
- Proven ability to build and maintain customer relationships within a Contact Centre environment
- Previous experience in a Technical Support or service role - preferred
- Ability to work on a rolling roster (will include some weekends)
- Ability to attend 2 weeks of fulltime training onsite (paid)

If you would like the opportunity to be part of a growing Australian Facilities Management business, we would love to hear from you.

If you would like the opportunity to be part of a growing Australian Facilities Management business, we would love to hear from you.

City is an Equal Opportunity Employer who supports and encourages the diverse needs of each individual Team Member. We provide a challenging and rewarding environment with ongoing professional development for all our Team Members.

City does not accept any unsolicited resume referrals from Recruitment Agencies. City will not pay any placement fees relating to unsolicited resume referrals.

  • Technical Support Advisor

    2 days ago

    Mulgrave, Victoria, Australia City Facilities Management Australia Full time $45,000 - $60,000 per year

    The Opportunity:This6-month fixed term roleoffers a proactive, motivated and tech savvy team player the opportunity to join a dynamic team, high performing team. You will support our partners- Coles with your technical resource skills, remotely monitoring Refrigeration, HVAC and Lighting systems within stores. This is aPart Time opportunity working 4 days on...

  • Technical Support Technician

    1 week ago

    Mulgrave, Australia Cornick Pty Ltd Full time

    **Job Title: Technical Support Technician** **Location: RhinoCo Technology, Mulgrave NSW** **About RhinoCo Technology**:RhinoCo Technology is a leader in the technology and electronic security industry, committed to innovation and excellence. Our dynamic team is driven by the goal of delivering cutting-edge products and services in technology and...

  • Technical Support Assistant Manager

    2 days ago

    Mulgrave, Victoria, Australia LG Energy Solution Australia Full time $90,000 - $120,000 per year

    Job Title: Technical Support Assistant ManagerLocation: Mulgrave (Melbourne), AustraliaEmployment Type: ContractAbout UsLG Energy Solution is one of the world's leading lithium-ion battery manufacturers, with a market-leading position in advanced batteries for grid-scale, residential, and automotive applications. Backed by over 25 years of expertise in...

  • Technical Support Technician

    1 week ago

    Mulgrave NSW, Australia Cornick Pty Ltd Full time $60,000 - $90,000 per year

    Job Title: Technical Support TechnicianLocation: RhinoCo Technology, Mulgrave NSWAbout RhinoCo Technology:RhinoCo Technology is a leader in the technology and electronic security industry, committed to innovation and excellence. Our dynamic team is driven by the goal of delivering cutting-edge products and services in technology and security.Position...

  • Ethical Sourcing Advisor

    1 week ago

    Mulgrave, Australia KB Food Co. Full time

    The **Ethical Sourcing Advisor** will be responsible to ensure **KB Food Co’s** operations and procedures comply with all legal requirements, internal policies, customers’, and industry standards related to social responsibility and environmental management. **Key Responsibilities include**: - Ensure KB’s practices, policies and procedures are...

  • Technical Trainer

    1 week ago

    Mulgrave, Australia BYD Australia Full time

    **About BYD** BYD is a high-tech company devoted to technological innovations for a better life. BYD is dedicated to providing zero-emission energy solutions. As a leading battery-electric zero-emission vehicle (ZEV) manufacturer, BYD has created a broad range of battery-electric, hybrid-electric, and internal combustion (IC) passenger vehicles. Developing...

  • Employee Relations Advisor

    1 week ago

    Mulgrave, Australia People Full time

    **We are Woolworths Group** We are Woolworths Group. 200,000+ bright minds, passionate hearts, and unique perspectives across Australia and New Zealand. Connected by a shared Purpose - 'to create better experiences together for a better tomorrow'. That Purpose fuels our ambition to explore new ideas, make brave commitments, and innovate better ways to meet...

  • Technical Lead

    2 weeks ago

    Mulgrave, Australia Talent International Full time

    **Job Details**: **Location** Mulgrave **Salary** Negotiable **Job Type** Full Time **Ref** BBBH93765_1670823731 **Contact** Joseph Petrovski **Posted** about 2 hours ago Exciting opportunity to join a well-established Australian business and be instrumental to their backend cloud technical stack. **Key Responsibilities** - Coordinating...

  • Bilingual Technical Support Specialist Level 1

    2 days ago

    Mulgrave, Australia SOTI Inc. Full time

    SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world. Job Title: Technical Support Specialist Level 1 Location: Mulgrave, VIC (Hybrid) Mandatory Language Proficiency Required: Must be bilingual with English (professional level) as a...

  • Technical Designer

    4 days ago

    Mulgrave, Victoria, Australia Kmart Full time $90,000 - $120,000 per year

    Brighter Futures Start HereWe are an inclusive team who power two of the most iconic and loved brands, Kmart and Target. We have more than 50,000 passionate individuals across our stores, distribution centres, and offices around the globe. With our brands touching the lives of almost two million customers every week, you'll feel the impact of the work...