Administrative Officer Grade 2

5 days ago

Heidelberg, Australia Austin Health Full time

**Reference Number**:3818

**Category**:Management & Administration

**Department**:MH Corporate Support

**_Are you a current Austin Health employee?_**
- **Administrative Officer - Mental Health Division, Admin Services, ICYMHS & Specialty Services**:

- **Full-Time Position**:

- **Predominately working at the Austin Campus but may be required to cover other locations.**:

- **Weekdays Monday - Friday 8am - 16.30pm**:

- **Grade 2/YC89 classification - 38hrs + ADO (40hrs)**

Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and statewide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.

**About the Mental Health Division**

The Mental Health Division forms part of Austin Health. It provides a comprehensive range of child, adolescent and adult mental health services to the areas of northeast metro Melbourne along with inter-regional and statewide specialist services, which are provided on both an inpatient basis and in community settings. The Mental Health Division is strongly committed to providing recovery-oriented services by providing holistic, compassionate care and offering partnership in recovery.

**About the role**

We are looking for an Administrative Officer to join our team within the ICYMHS Mental Health Service working predominately at the Austin Campus but may be required to cover other campuses (Royal Talbot & Repat) with advanced notice. This is a front facing customer service role engaging with our consumers, as well as providing administrative support to our clinical teams. A list of duties and expectations of you in the role along with key selection criteria are outlined in the position description.

**About you**

As the Administrative Officer, you will be someone who has excellent communication skills, with a strong commitment to excellence. You’ll bring energy and drive to your work, and have a keen interest in developing your skillset.

To be successful in this role, you'll bring with you:

- A commitment to the Austin Health values
- Be highly organised with the ability to prioritise work and multi-task in a busy environment
- The ability to follow a prescribed workflow and escalate when necessary
- Proven effective communication skills both verbal and written
- Ability to problem solve
- Attention to detail
- Proficiency and expertise in computer operation including Office 365 (Microsoft Word, Excel).
- Valid Employee Working With Children’s Check

**Our benefits**

Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:

- Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation.
- A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program.
- Onsite childcare at Austin Hospital, easy access via public transport and car parking options.
- Mentoring and career development opportunities.

**Work with us**

**Interested in finding out more about this opportunity? Read the**position description** for further details.**

**Application closing date: 24 August 2025

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