Customer Service Officer

10 hours ago


Altona, Australia Niche Logistics Full time

The purpose of the customer service is to provide quality on-time support to our Operations teams including our vast customer base Your ability to build strong relationships with drivers and customers both internally and externally will be a critical part of the role. You will need to have outstanding communication and interpersonal skills and the ability to immediately problem solve in a fast-paced and ever-changing environment with conflicting responsibilities where timeslot deliveries and pickups are critical to business success. **Why you will want to work with us...** - Great security and stability with our rapidly growing company. - Full-time opportunity - Internal advancement opportunities for high performers - Free onsite parking - Working with like-minded and passionate people in an environment that will support and challenge you - Supportive and energetic team culture **What we need from you**: - **At least 2 years' experience in a customer service role within the logistics, freight, or delivery service industries**: - **Excellent planning and communication skills**: - **Ability to organise workload in a busy environment while coordinating multiple timelines and priorities consistently**: - **Excellent focus and attitude towards customer service**: - **Strong work ethic and poses a "Can do" attitude**: - **Team player** **_Niche Logistics is proud to be a part of Logistics Holdings Australia's (LHA) Network of companies._** **_ LHA is a Division of Freight Management Holdings (FMH)_



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