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Customer Service Officer

2 weeks ago

Altona, Australia Niche Logistics Full time

**At Niche Logistics **we are searching for a Customer Service Officer for our Altona depot based in VIC.**
**Why the role exists**:
The purpose of the customer service is to provide quality on-time support to our Operations teams including our vast customer base
Your ability to build strong relationships with drivers and customers both internally and externally will be a critical part of the role.
You will need to have outstanding communication and interpersonal skills and the ability to immediately problem solve in a fast-paced and ever-changing environment with conflicting responsibilities where timeslot deliveries and pickups are critical to business success.

*
What we need from you:*
- At least 2 years' experience in a customer service role within the logistics, freight, or delivery services industries, desired but not essential
- Excellent planning and communication skills
- Ability to organise workload in a busy environment while coordinating multiple timelines and priorities consistently
- Excellent focus and attitude towards customer service
- Strong work ethic and poses a "Can do" attitude
- Team player

**Why you will want to work with us...**
- Great security and stability with our rapidly growing company.
- Part-time opportunity
- Internal advancement opportunities for high performers
- Working with like-minded and passionate people in an environment that will support and challenge you
- Supportive and energetic team culture

**_Niche Logistics is proud to be a part of Logistics Holdings Australia's (LHA) Network of companies._**
**_LHA is a Division of Freight Management Holdings (FMH)_**

**Job Type**: Part-time