Manager

6 days ago

Melbourne City Centre, Australia Department of Families, Fairness and Housing Full time

**THE ROLE**

**Are you**:

- Innovative, with a demonstrated track record of delivering operational and governance enhancements within a regulatory compliance setting.
- An exceptional people manager with the ability to lead a team through a time of dynamic change, building a high-performing, outcomes-oriented culture in a supportive, learning-focused environment.
- A strategic and analytical thinker with experience in undertaking data analysis and leading system development and change initiatives projects.
- Able to facilitate engagement and buy-in across government departments, regulators, suppliers, and other stakeholders to collaborate on a range of issues impacting, our renters, community, and the organisations goals.
- Able to identify continuous improvement opportunities to drive service, reporting, and operational improvements.

The Manager RTA Compliance Program will manage and lead the day-to-day regulatory compliance responsibilities within the Residential Tenancies Act 1997 & Residential Tenancies Regulations 2021 (RTA) across Homes Victoria owned and managed properties. This includes the allocation and management of RTA safety checks to Homes Victoria contractors, as well as the development of business initiatives to overcome challenges, generating process improvement efficiencies and identifying opportunities for improved client service.

You will utilise your strong experience in project and stakeholder management to drive strategic direction across various stakeholders involved in the regulatory compliance framework. Your commitment to detailed reporting and ensures project performance, decision-making and continuous improvement initiatives are based on data.

In addition, you will be accountable for staff management, providing guidance and mentorship to foster excellence within the team. Having a comprehensive understanding of compliance and risk, you play a crucial role in safeguarding project integrity, promoting accountability, and contributing to overall client satisfaction within the maintenance sector.

**ACCOUNTABILITIES INCLUDE**
- Keep accurate and complete records of your work activities in accordance with legislative requirements and the department's records, information security and privacy policies and requirements.
- Take reasonable care for your own health and safety and for that of others in the workplace by working in accordance with legislative requirements and the department's occupational health and safety (OHS) policies and procedures.
- Demonstrate how the actions and outcomes of this role and work unit impact clients and the department's ability to deliver, or facilitate the delivery of, effective support and services.

**Please open the position description to read more.**

**HOW TO APPLY**

Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.

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