Customer Service Rep
2 days ago
There are **regular** customer service roles, and there are **customer service** roles with a team like us where the size of the organisation, the number of industries we support, and the number of challenges we overcome every day means a role with PFD is **anything but regular**.
Our team are given the tools, insight, and autonomy to do their jobs and help our **customers build successful businesses**.
We **tailor our approach to meet the local market needs** and our flexibility and focus on customer success means every day presents something a little different and chance to develop a new perspective or skill in one of the most recognised brands in the country.
Opportunities with us are for the taking
**Key Responsibilities**
- Be the first and key point of contact for our customers;
- Create and maintain excellent customer relationships;
- Process customer orders and/or enquires;
- Perform administrative and general office tasks as required.
- Assist when required with outbound sales calls.
**Key Competencies, Skills and Qualifications**
- Excellent communication and organisational skills including telephone manner;
- Previous call centre experience preferably in the food service industry;
- Great computer skills (including Word, Excel);
- Capable of working under pressure in an exciting team environment.
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