
Department Manager
4 days ago
A luxury fashion brand is currently hiring for experienced retail Team leaders or Senior Client Advisors.
**Your new company**
A luxury fashion brand is currently hiring for experienced retail Team leaders or Senior Client Advisors. You will be reporting into the Store Manager and Assistant Store Manager while representing the brands exquisite DNA.
**Your new role but not limited to**:
- Support the team in building long term client relationship, leveraging all clienteling tools
- Establish a client centric mindset in store to ensure the highest level of client experience
- Demonstrate sales leadership to Client Advisors
- Monitor and achieve store performance with Key Performance Indicators (KPIs) whilst contributing to store sales targets
- Ensure business opportunities are maximised through efficient sales floor
management and client hosting
- Support the Client Advisors with consistent coaching, identifying their development and training needs,
and partner with Store Manager and Training Manager to tailor individual action plans.
- Act as a role model demonstrating sales and clienteling leadership to the team,
supporting team with their own sales, fostering cross selling and client retention
- Support Store Manager and Assistant Store Manager to assess the performance of
Client Advisors
**What you'll need to succeed**
- Strongly related experience in retail and/or luxury industry
- Minimum 2 years as Supervisor/Team Leader experience
- Proficient in MS office, CRM and retail tools
**What you need to do now**
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
**LHS 297508** #2763745
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