Data Management Manager

1 day ago

Sydney, Australia Commonwealth Bank Full time

**Data Management Manager**
- **You are**an accomplished analyst with a data background, driven to deliver exceptional customer outcomes
- **We are**a team of forward thinkers, defining the future of Data Management in Customer Engagement & Digital (CE&D)
- **Together we can**harness the power of data, analytics and technology to identify solutions for our customers and communities to help build a brighter future and really make a difference

**Do work that matters**

Retail Banking Services (RBS) is the public face of CommBank, delivering a seamless banking experience for the future, to our 10 million + personal and small business customers. We offer market-leading products and services, supported by some of the world’s best systems and processes.

**See yourself in our team**

You will be joining the Customer Engagement & Digital (CE&D) Data Management team at a time where we are strengthening our personalisation & engagement experiences. As a Manager, you will work directly with CE&D Product owners to deliver Data Management initiatives across their critical business processes.

**Your responsibilities will include**
- Lead the implementation of Data Management across initiatives within the Customer Engagement & Digital (CE&D) Domain
- Drive the execution of the Data Management roadmap along with the Chapter Lead, Data Steward and Product Owners
- Champion and support CE&D Crew Leads with their Data Management requirements
- Analyse and profile data using strategic tools and techniques to enhance and uplift data quality
- Implement appropriate Data Quality solutions across our critical processes (Yello, Customer Engagement Engine, Consent/Preference, Digital data)
- Identify, articulate and manage risks and compliance pertaining to Data Management
- Show leadership skills to be able to manage projects and support the Chapter Lead & Product Owner

**We’re interested in hearing from people who**
- Have solid technical SQL knowledge for data verification & profiling, hands-on experience with Ab Initio, and/or Alation
- Are knowledgeable of Customer Engagement & Digital operational processes and data eco-system is highly valued (Yello, CEE, CED, Consent/Preference Engine, Digital data)
- Have relevant qualifications and background in data management disciplines such as risk, compliance, audit, actuarial, insights or analytics
- Pride themselves in being outcome focused, with the ability to work with technical teams to articulate data management principles
- Have excellent stakeholder management and communication skills
- Pride themselves in having a data product mindset - experience with data architecture and data product strategy is beneficial
- Are comfortable with AWS Datazone and/or data governance best practices in cloud environments - beneficial

**Working with us**:
We support our people with at least half your time each month connecting in the Sydney office, allowing for flexibility in the remaining time.

We have many other flexible working options available including changing start and finish times. Talk to us about how these arrangements might work for you.

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Advertising End Date: 05/03/2025

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