Support Coordinator

An opportunity to work with a passionate and highly skilled team
- Access to not-for-profit salary packaging to extend your take home pay
- Permanent full-time opportunity, you will be required to work across the Armadale and Kensington Police Stations.
- Ruah aims to promote measures to achieve equality. Section 51 of the Equal opportunity Act applies to this role._

**About Ruah**:
Ruah is a leading values-driven employer in Western Australia’s community services sector. Our staff go boldly, not just supporting people in need, but working to end homelessness, end domestic violence and create opportunities for people struggling with poverty and mental health challenges.

Our professional team of operational and corporate services staff is backed by one of WA’s biggest Peer support workforces. Our staff reflect our commitment to diversity and inclusion, where difference is valued, celebrated and embraced.

By choosing to work with us, you are helping transform the lives of vulnerable and disadvantaged people in our community.

**About the Role**:
We are looking for a Support Coordinator to join our Coordinated Response Service (CRS) teams Based from the Armadale and Kensington Police Stations, the role provides crisis interventions to families experiencing high risk family and domestic violence. The Support Coordinator role is responsible for undertaking assessments, providing interventions (crisis interventions) in collaboration with police and child protection officers.

The Support Coordinator position is at the forefront of the organisation in providing client facing recovery support interventions. Supported by the Team Lead, you will play an important role in improving the health and social wellbeing, housing, and overall quality of life for clients, maximising functional recovery, self-management, independence, and participation in the community.

Your role requires advocating with and on behalf of the client to meet wider social, health and well-being needs. You will be responsible for undertaking tasks around case management, documentation, referrals, and appointments.

Applicants for this position must be available to work weekends and public holidays, penalty rates apply.

This is a permanent full-time position, working 38 hours per week.

**What we’re looking for**:
It is expected that the successful applicant will be able to demonstrate the following:

- Relevant qualifications in a related discipline at degree, diploma, or certificate level/less formal qualification with work or lived experience to perform sufficiently at this level/or demonstrated work experience at the level.
- Personal goal planning skills that contribute to the achievement of client goals in line with the Model of Care.
- Skills in reflective practice and highly developed report writing using analytical reasoning.
- Ability to support, mentor and work alongside supporting staff members.
- Advanced computer skills, proficient in Microsoft Office and client reporting system.
- Ability to engage and maintain professional relationships with clients, and their wider formal and informal supports, with multiple needs and challenges.
- Demonstrated understanding of complex issues facing people who experience chaotic life circumstances such as homelessness, AOD use, family/domestic violence and mental health issues.
- Willingness and ability to work within and contribute to the vision, mission, core values and the guiding principles of the organisation.
- Knowledge and understanding of diversity, gender and social inclusion, particularly Aboriginal culture.

**What do we offer?**:

- A salary aligned with Level 4 of the Ruah Enterprise Agreement (and the SCHADS Award), starting at $85,399 - $91,881 salary range per annum depending on experience.
- 5 weeks annual leave + Annual leave loading of 17.5% (for award-based staff)
- 16 weeks paid parental leave, with flexibility to take at 32 weeks half-pay (uniquely, new staff can access 4 weeks paid parental leave after just 6 months’ service).
- Free, independent and confidential access for you and your family to our Employee Assistance Program.
- Free Ruah-paid Journey Cover (insurance for when you're getting to and from work).
- Incredibly valuable Salary Packaging (to extend your take home pay) with:

- up to $15,900 core packaging
- an additional $2,650 in meal entertainment packaging
- benefits for salary packaging travel, accommodation, parking fees, education expenses and more
- Opportunities to be active in the Ruah Community such as participating in a wide range of working groups, joining us at Pride events, being a part of a range of cultural events to promote and support reconciliation and much, much more

**Required compliance documents**:

- Current drivers’ license
- National Police Certificate
- Working with Children

**How to apply**:
We’d love to hear from you
- We are building a workplace where difference is embraced and encouraged - and to do this, we n