Residential Team Leader

3 days ago

Belmont, Australia Gateways Support Services Full time

Thrive in a supportive, inclusive environment where your skills are valued
- Ongoing training and development opportunities
- Lead a team, ensuring quality care and fostering independence for participants

**Team Leader**

Gateways Support Services vision is to help provide support for children and adults with a disability and their families to maximise their quality of life.

Our team members are made up of mountain bike riders, comedians, skiers, surfers, video game superstars, movie buffs, musicians, cat people, dog people and more. At Gateways you’ll all have one thing in common, the passion to support people with a disability and make every day a better day.

**The role**:We are seeking a **Residential Team Leader** to join our Belmont team. As the **Team Leader**, your role is pivotal in ensuring the well-being and quality of life for participants with disabilities. You'll lead a team of support staff, ensuring personalized care and overseeing day-to-day operations to maintain a safe, inclusive environment. Through your guidance, residents will be empowered to live independently, fostering community belonging and promoting their overall health.

Your responsibilities include liaising with stakeholders, monitoring service performance, and participating in evaluations. You'll coordinate daily operations, promote our services, support client decision-making, address concerns, and ensure policy adherence.

Administrative tasks include record management, overseeing maintenance, conducting appraisals, handling reports, ensuring safety compliance, supervising staff, and representing the organisation professionally.
- Sound computer skills, including the ability to navigate various software, perform online training and record case notes on the client database.
- High level of emotional intelligence, with the ability to self-reflect.
- Excellent interpersonal and communication skills verbal, non-verbal and written.
- Demonstrated experience supervising support staff in a Disability Services (or similar) environment.
- Proven capacity to contribute to building a team, focused on high quality service.
- Commitment to teamwork and accountability.
- Certificate IV in Disability, Community Services or equivalent (desirable)

**Why work at Gateways?**
- Salary packaging
- Great career prospects with a reputable organisation
- Employee Assistance Program
- Free flu vaccinations

**To be eligible for this role, you will need to present**:

- NDIS Workers Screening Check Clearance
- NDIS Workers Orientation Module (certificate of completion)
- Working with Children Check (Victorian, Employee)
- Victorian Driver's License
- Current First Aid & CPR Certificate
- _
- Child safety is embedded in our culture. Gateways are proud to be a child safe organisation with zero tolerance for child abuse._

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