
Administration Support Officer
7 days ago
Primary Clinical Services Werribee Casual
11/2/2025
- Western suburbs location | headspace Werribee, Melton and Sunshine
- Join a multidisciplinary team | Work directly with young people
- Casual position | Regular shifts available until October 2025
About Orygen
Orygen is Australia’s Centre of Excellence in Youth Mental Health and the largest translational research organisation dedicated to youth mental health in the world.
For over 30 years, Orygen has led groundbreaking early intervention and developed evidence-based models of care to improve the mental health outcomes of young people aged 12-25.
About the job
The Administration Support Officer will mainly service headspace Werribee, with the option to support to headspace Melton and headspace Sunshine when needed. This position will provide operational support to the Senior Administration Officer and Practice Manager of the headspace centre to ensure the effective delivery of all administrative functions.
Reporting to Senior Administration Officer you will;
- Welcome and assist young people, their families and friends with enquiries and appointments (both face to face and via telephone), responding to all enquiries in a professional and friendly manner.
- Obtain and manage client information in a timely and accurate manner, ensuring confidentiality and privacy standards are met.
- Track appointments, and reschedule were necessary, making sure that all relevant parties are informed of any changes, including the follow up of DNA (did not attend) clients in accordance with centre procedures.
Our headspace sites operate after 5pm multiple times a week, availability to work across rotating shifts required.
Skills and experience
The following criteria must be met for consideration for this position:
- Demonstrated ability to provide a high standard of confidential reception and administrative services, including a high level of word processing skills.
- Ability to operate with mínimal supervision and a high degree of professionalism as part of a multidisciplinary team.
- Demonstrated ability to communicate warmly and effectively with young people, their families and a diverse range of health and community service providers.
**Benefits**:
- $39.25p.h (inclusive of causal loading) + 11.5% superannuation.
- Make a real impact on young people in a dynamic, youth-centered environment.
- Support Orygen's mission for youth mental health and contribute to positive social change.
How to apply
This is a casual position.
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