
Receptionist
2 weeks ago
As the receptionist you will be the face and the main point of contact for customers and insurance providers. This role requires someone who can work autonomously and with mínimal instruction once training is completed.
Key Responsibilities:
- Provide outstanding customer service, ensuring all clients are made to feel welcome
- Handling all incoming calls, inquiries & bookings
- Processing customer payments & maintaining accurate financial records
- Performing general administrative tasks such as filing, data entry & order processing
- Supporting accounts with invoicing, payroll & other accounting functions
- Ensuring the reception area is well-presented and maintained
- Manage the drop off and pickup of vehicles
- Processing vehicles onsite by carrying out vehicle arrival inspection
- Updating all customers regarding the progress of their repairs
- Coordinating with the Workshop regarding daily updates for departures and arrivals
- You will need to work across multiple customer service management systems with great attention to detail and the ability to multi-task
- Hand over completed vehicles to customers
About you:
- You will have great attention to detail, excellent time management and the ability to multi-task
- You will be outgoing with a customer-focused personality
- You will be self motivated and a problem solver
- Strong written and verbal communication skills
- Experience using excel + outlook
- Experience in admin or reception is preferred but not a requirement
- Any front facing customer service experience is highly regarded
- Experience using IBODY SHOP, PARTS CHECK and/or REPX is highly advantageous
Work Schedule:
Monday - Wednesday: 8:00AM - 4:30PM
Thursday & Friday: 7:00 AM - 3:00PM
If you feel that you meet the above criteria and are committed to pursing a career in this industry please apply.
**Job Types**: Part-time, Casual
Pay: From $26.10 per hour
Schedule:
- Day shift
Work Location: In person
Application Deadline: 30/11/2024
Expected Start Date: 02/12/2024
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