Retail Operations Manager

Newly created permanent full-time role
- QLD Location - Fortitude Valley
- Lead & inspire a team to deliver Retail Strategy

**About Ampol**:
We’re excited about the future of retail. We’re maintaining momentum towards market leadership in the evolving convenience marketplace, enhancing our customer offering. With more than three million weekly customer interactions, we have a huge opportunity to make an impact on our customers and across our 1,900 stores around Australia. By partnering with brands, we know and love like the Ampol Metro partnership with Woolworths, Foodary and Boost, we are working together to define the future of convenience retail in Australia, making a big mark on an Australian Icon.

**About the role**:
A fantastic opportunity is on offer. We are seeking an experienced and passionate Retail Operations Manager (a newly created role), Reporting to the Head of National Field Operations, to join us in QLD. Leading a team of eleven Business Managers, your primary role will be to engage and inspire your team to execute our National Retail strategy and other key deliverables across the QLD region. Other deliverables will include commercial targets, merchandise initiatives, people, and safety metrics and other operational KPI’s. As an experienced people leader your value add will be through coaching and mentoring your team to drive high performance and consistency across their roles.

This role is broad in scope, with opportunities to grow your career and truly make an impact. Our head office is in Fortitude Valley with 60% of the role being on the road, and 40% in office/remote working. We offer a car fuel allowance as part of the overall package.

We are also proud to be recognised as an employer of choice for women by WORK180 and are winners of an Employer Brand award through LinkedIn.

**Key responsibilities**:

- Lead and inspire a safety-first culture for the respective region.
- People leadership to meet/ exceed key metrics and instore standards, succession plan development and constant capability uplift of team.
- Proactive drive cost control initiatives, seeking positive operational outcomes.
- Ensure P&L Accountability across the Territory.
- Successful execution of retail initiatives, promotional programs, and customer offerings.

**About you**:
You are an Inspiring Retail Professional, who has a demonstrated track record in leadership and driving strong performance across Retail networks. You bring high energy and as a people person you can build trust and relationships easily. You are focused on driving a high-performance team culture and add value through your problem-solving abilities, being able to lead people through complex scenarios to execute effectively.

**Experience and skills required**:

- Tertiary qualifications or relevant business experience
- Multi-site management, team leadership and retail experience are essential
- P&L Financial reporting experience
- Outstanding verbal and written communication skills.

**Our benefits**:

- **Our total remuneration is competitive**. This is across base salary, a performance incentive, employee share offers and a 25% discount on Fuel for two privately used cars
- **We are flexible**. Many of our teams have embraced hybrid work, balancing time spent remote working, with time spent at an office to connect and work together where it adds value.
- **We value recognition.** We have an internal recognition platform amplifying the achievements of those who do great work and demonstrate our capabilities and values.
- **Career development** and learning opportunities including LinkedIn Learning and other tailored training solutions
- **Paid Parental Leave** - up to 12 weeks paid Parental leave, and up to a year off (unpaid)
- **BabyCare Package** - financial and flexible support for parents transitioning back to work
- **Need some wheels**? Novated Lease options are available
- Invest in your future with the **Employee Share Scheme**:

- **Care for your Community.** Spend one paid day a year volunteering with one of our Ampol Foundation partners.
- At Ampol we encourage vaccination against Covid-19 as an effective measure in helping to protect our people and our communities._