Customer Service Officer

1 week ago


Mayfield, Australia 247 Roadservices Australia Full time

**About 24/7 Roadservices Australia**

24/7 Roadservices is an Australian company based in Newcastle NSW that provides emergency roadside assistance to customers, nationwide. We are known for our exceptional customer service, timeliness and job satisfaction.

24/7 Roadservices is looking to expand our talented Customer Service team.

**About the Opportunity**

Due to our growing needs, we are looking for Customer Service Officers to join our team.

We are seeking individuals who have a strong interest in the customer service industry, with prior Automotive Industry experience being advantageous but not essential.

**What’s in it for you?**
- Full training to start, so experience isn’t essential.
- Continuous and ongoing development of skills
- Friendly supportive team
- The chance to help customers when they need it most.
- Mayfield office, WFH nights.

**The Role**
- Inbound roadside assistance breakdown/enquiry calls
- Outbound calls
- dispatch of providers nationwide
- Process new memberships/renewals
- Data Entry
- Basic administration duties

**Skills and Experience**
- Exceptional customer service mindset and skills.
- Friendly and highly professional phone manner.
- Advanced communication skills with the ability to communicate on different levels and offer the best solution to each case.
- Excellent written, verbal and listening skills.
- Intermediate computer knowledge.

Please note that we are 24/7 business and therefore require availability for weekdays, some weekend and night work.

**Job Types**: Permanent, Part-time

**Salary**: From $24.00 per hour

Schedule:

- 8 hour shift
- Day shift
- Night shift
- On call
- Weekend availability

Ability to commute/relocate:

- Mayfield, NSW: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (required)

Work Location: Hybrid remote in Mayfield, NSW



  • Mayfield West, Australia Service Stream Full time

    Primary Location Mayfield West, NSW Job Description Summary About the Role Nature of position: Permanent Full Time Location: Mayfield West, NSW Reporting Line: Contract Manager Key Responsibilities - Completion of task allocation to field staff and liaising with field-based resources - Dealing with customers and customer complaints - Liaising with field...


  • Mayfield West, Australia Newcaslte Glass Full time

    Data Entry - Work with various inter-department team members, communicate and coordinate the fulfillment and delivery of orders - General office administration tasks **Salary**: From $25.00 per hour Schedule: - 8 hour shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Newcastle, NSW 2304: Reliably commute or planning to...


  • Mayfield, Australia Peoplefusion Full time

    - Established Business since 1956 - Central Mayfield Location - Showcase your administration skills and take ownership of office operations About the opportunity We’re looking for an organised and proactive administrative professional to join and support a small but busy accounting team. This is a hands on, autonomous role where you will be the go to...

  • Meter Exchanger

    2 weeks ago


    Mayfield West, Australia Service Stream Full time

    Primary Location Mayfield West, NSW Job Description Summary An exciting opportunity exists for the completion of meter exchange works and associated services across the Hunter Water basin area. About the Role We are currently seeking a Casual Meter Exchanger throughout the Hunter Valley region, to join our team - _Keep fit_ and _get paid_. As a Meter...


  • Mayfield West, Australia Service Stream Full time

    Primary Location Mayfield West, NSW Job Description Summary Coordinate warehouse operations, undertake accurate data verification, entry, auditing, and administration. Reception and record keeping duties. Full training provided. About the Role Nature of position: Permanent Full Time Location: Mayfield West, NSW Reporting Line: Contract Manager Key...


  • Mayfield, Australia Support Services - InfraBuild Full time

    **About the role**: The Environment Officer will provide support to the Environment Manager and wider operations team in implementing and maintaining environmental management systems, ensuring compliance with regulatory requirements and supporting continuous improvement across the organisations national operations consisting of 21 sites in NSW, VIC, QLD and...

  • Environmental Officer

    9 hours ago


    Mayfield, Tasmania, Australia GFG Alliance Full time $60,000 - $120,000 per year

    Job description:About the roleThe Environment Officer will provide support to the Environment Manager and wider operations team in implementing and maintaining environmental management systems, ensuring compliance with regulatory requirements and supporting continuous improvement across the organisations national operations consisting of 21 sites in NSW,...


  • Mayfield, Australia Advanced Personnel Management Full time

    Why join APM? APM is a global health and human services organisation transforming lives since 1994. Be part of a 15,000-strong team across 11 countries, empowering people of all abilities to lead independent and fulfilling lives. Thrive with us, benefiting from exceptional career growth and development opportunities across our global network of...

  • Meter Reader

    13 hours ago


    Mayfield West, New South Wales, Australia Service Stream Limited Full time $50,000 - $70,000 per year

    Do you enjoy working outdoors in the community, in a role that supports your health and wellbeing? We are looking for people to join our team as Meter Readers in the Hunter Valley region to walk an allocated neighbourhood taking and recording utility meter readings. No experience is required. Immediate start available. We will teach you everything you need...

  • Client Services

    4 days ago


    Mayfield West, Australia SGS Full time

    Company Description We are SGS - the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 96,000 employees operate a network of 2,700 offices and laboratories, working together to enable a better, safer and more interconnected world. **Job Description**: As a SGS EHS...