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Customer Success Lead

2 weeks ago

Perth, Australia Vetlink Full time

Are you a talented and motivated individual looking for an exciting new challenge?

Look no further than this incredible industry opportunity as a Customer Success Lead within this growing company

Join this digital healthcare data company, revolutionising the industry with a healthcare platform that connects veterinarians, animals, specialists, and owners to provide complete and accurate health data for better care and outcomes.

This digital healthcare data company has been experiencing remarkable growth, with 1,500 new patients joining their platform weekly. Moreover, their outstanding contribution to the industry has been acknowledged through several nominations for prestigious innovation awards, cementing their position as leading players in the field.

As a crucial member of the team, your ability to drive account usage growth within critical segments, such as scan rates, module adoption, and usage, will be key to your success in this role. You will lead in conversations on new feature adoption, conduct regular check-ins with key accounts, and cultivate customer evangelists, all while fostering strong and lasting relationships with valued clients.

This is a full-time position, with head office located in Perth CBD, Western Australia. The opportunity to 'work from home' may be available.

If you're passionate about delivering exceptional customer service and are ready to take on this exciting challenge, we want to hear from you