Client Service Coordinator

**Renewal SA**
**Job reference**: req164
**Location**: 5001 - ADELAIDE
**Job status**: Long Term Contract
**Eligibility**: Open to Everyone

**Renewal SA**

**Job reference**:

- req164

**Location**:

- RSA - Adelaide - Level 16, 11 Waymouth Street, Adelaide, SA 5000 AUS

**Job status**:

- Term Contract

**Eligibility**:

- Open to everyone

**Applications close**:

- 20/10/2025 at 5:00 PM

**About the role**

Renewal SA is seeking a proactive and customer-focused Client Service Coordinator to be the primary liaison for purchasers across our residential projects.

In this key role, you'll deliver clear and timely communication from contract execution through to settlement and handover, ensuring a seamless and positive purchaser experience. You will also play a vital role in coordinating site visits, inspections, and purchaser engagement activities while maintaining accurate records and supporting continuous improvement initiatives.

Key responsibilities:

- Coordinate cross-functional communication to align messaging across project milestones
- Provide purchasers with regular progress updates via multiple channels.
- Facilitate and coordinate purchaser site visits, milestone inspections and handovers.
- Maintain purchaser records and correspondence in CRM systems with accuracy.
- Respond to purchaser enquiries promptly and professionally.
- Gather purchaser feedback and support improvements to processes and experience.
- Assist in preparing reports on purchaser satisfaction and communication effectiveness.

**Who we are looking for**

You're an organised and solutions-focused professional with a passion for delivering exceptional client experiences. You thrive in dynamic environments, balancing competing priorities while maintaining strong relationships with purchasers and internal teams.

You will bring:

- Experience in customer service, client liaison, project coordination or purchaser relations.
- Exceptional interpersonal and communication skills.
- Strong organisational and time-management abilities.
- Confidence in managing records and correspondence with accuracy and attention to detail.
- A collaborative approach, with the ability to coordinate across multiple teams and stakeholders.

**About us**

At Renewal SA, we're shaping the future of South Australia through a portfolio of significant projects, including Bowden, the former West End Brewery, Noarlunga, Seaton, Prospect and Tapangka on Franklin Street. We are also focusing on increasing the supply of affordable and regional housing, while unlocking employment lands through industrial land releases. Renewal SA's exciting portfolio of projects is growing and so is our team.

Our main goals include creating sustainable communities, increasing the availability of affordable housing, accelerating housing supply in our regions, releasing land for industrial and commercial developments, and reducing carbon emissions to reach the government's target of net carbon zero by 2050.

With South Australia's largest and most diverse property portfolio, we're expanding our multidisciplinary team to deliver projects of state significance. Our people are highly skilled, passionate and driven by purpose.

If you are looking to make meaningful impact and contribute to the future of our state, this role could be you.

**Why work for us**
- Renewal SA has a thriving culture where your growth and contributions are genuinely valued.
- Work on projects that are making a difference, with the largest, and growing property portfolio, there's no shortage of variety at Renewal SA.
- Enjoy flexibility with options including hybrid working, flexible start and finish time, compressed working weeks and more.
- Prioritise your wellbeing with access to initiatives like discounted gym memberships, counselling services and medical benefits such as free vaccinations, skin checks and more.
- Keep learning and growing with a range of professional development opportunities to support your career progression.

**We have a strong commitment to diversity and inclusion in our workplace**

**How to apply**

Applications close 5:00 PM 20/10/2025.

Please click here for a Job Description.

**Applications close**: 20/10/2025 5:00 PM

**Flexibility Statement**
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.