Client Engagement Coordinator

3 days ago


Greater Adelaide SA, Australia Hazel Home Care Full time

**Hazel Home Care** is a well-established Community Aged Care Provider and is seeking an ambitious and highly motivated **Client Engagement Coordinator** who is the first point of contact for new home care package clients. You will be responsible for ensuring clients are guided through the initial stages of their home care journey, providing comprehensive information about our support and services, your ability to deliver exceptional client service with a warm and welcoming approach is essential.

**Key responsibilities**
- Effectively communicate the value proposition of our home care services to prospective clients, provide detailed information about our organisation
- Explain the home care journey, including available services, benefits, and processes in a clear and compassionate manner
- Visit clients in their home to support the initiation process and documentation with Hazel Home Care
- Meeting set objectives and targets for client acquisition.
- Participate in community outreach and marketing activities as needed to promote services
- Conduct welcoming and informative consultations to understand clients' needs, preferences, and expectations.
- Work closely with Managers and Care Teams to deliver exceptional service and participate to achieve compliance with ACQSC.
- Guide clients through the initial paperwork and documentation required for service initiation.

**Experience & Qualifications**
- Superior influencing skills, a positive attitude and high levels of persistence to pursue opportunities with urgency. Strong solution-based mindset and problem-solving skills used to ensure successful outcomes.
- Exceptional warm interpersonal and communication skills with the ability to build effective relationships and liaise across all levels with internal and external stakeholders
- Tertiary Management Diploma or Certificate III or IV in Community Services/Aged Care or Nursing or similar
- Understanding and knowledge of Aged Care Quality Standards and Aged Care Act
- Excellent IT skills, Google, MS Office
- Experience in developing creative campaigns to attract business growth
- A valid Australian Drivers License, own vehicle and insurance
- Australian Federal Police Check

**What we offer**
- Great salary plus additional attractive income initiatives such as staff referral program
- Be part of a terrific team that are passionate about supporting older Australians and making a positive difference to their lives.
- Flexibility in the role to offer you a fantastic work-life balance.
- Opportunity to be part of a growing industry and business with further career development
- Supportive Management that really do care

**Keen to join us, yes?**

If this sounds like you, we’d love to hear from you.

**Job Type**: Part-time

Pay: $60,000.00 - $80,000.00 per year

Expected hours: 24 per week

Schedule:

- Monday to Friday

**Experience**:

- Sales: 2 years (preferred)
- Home Care Package: 1 year (preferred)

Licence/Certification:

- Drivers Licence (required)

Willingness to travel:

- 75% (required)

Work Location: On the road



  • Greater Adelaide SA, Australia UnitingSA Full time

    **About UnitingSA**: UnitingSA, established in 1919, upholds values of respect, compassion, and justice. UnitingSA now helps more than 12,000 people per year within our aged care, community, disability, mental health, child development and employment programs. **Role Overview**: Join UnitingSA's Aged Care team as the Client Engagement Consultant. The...


  • Greater Adelaide SA, Australia Palladium Group, Inc. Full time

    **Scholar Engagement Coordinator** We are searching for an experienced Scholar Engagement Coordinator at our Remote facility. **Primary Duties and Responsibilities**: < > **Required Qualifications**: < > Fixed-Term Day 0.00 - 0.00 Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race,...


  • Greater Adelaide SA, Australia Baptist Care SA Full time

    **About the role - Permanent Full Time** The Client Engagement Officer supports people with disability to access the right services through Baptist Care SA. As the first point of contact for NDIS inquiries, the role guides clients and families through intake, assessment, and transition with care and professionalism. It includes developing tailored service...


  • Greater Adelaide SA, Australia Renewal South Australia Full time $60,000 - $90,000 per year

    Renewal SAJob reference: req164Location: ADELAIDEJob status: Long Term ContractEligibility: Open to Everyone Renewal SAJob reference:req164Location:RSA - Adelaide - Level 16, 11 Waymouth Street, Adelaide, SA 5000 AUSJob status:Term ContractEligibility:Open to everyoneApplications close:20/10/2025 at 5:00 PMAbout the role Renewal SA is seeking a proactive...


  • Greater Adelaide SA, Australia Calvary Full time

    About the role We’re looking for an organised and reliable team player to join our team in a Client Service Coordinator position. In this role, you’ll be responsible for coordinating staff and client schedules, managing changes and providing general administrative support to keep things running smoothly. If you’re someone who thrives in a fast-paced...


  • Greater Adelaide SA, Australia Calvary Full time $45,000 - $60,000 per year

    About the roleWe're looking for an organised and reliable team player to join our team in a Client Service Coordinator position. In this role, you'll be responsible for coordinating staff and client schedules, managing changes and providing general administrative support to keep things running smoothly.If you're someone who thrives in a fast-paced...


  • Adelaide SA, Australia BLESSED DISABILITY SUPPORT SERVICES Full time $75,000 - $88,754 per year

    ChatGPT 5You said:Write description for blessed Disability Support advertising clients service coordinator job at indeed ChatGPT said:Here's a polished and professional job description you can use for Indeed when advertising for a Client Services Coordinator at Blessed Disability Support Services Pty Ltd:Client Services CoordinatorBlessed Disability Support...


  • Greater Adelaide SA, Australia Toll Group Full time

    About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...


  • Adelaide SA, Australia Department of Treasury and Finance, South Australia Full time $98,478 - $116,864 per year

    Department of Treasury and FinanceJob reference: 701656Location: ADELAIDEJob status: Long Term ContractEligibility: Open to Everyone We are currently seeking applications for a Communications and Engagement and Lead to join the Office of the Industry Advocate at The Department of Treasury & Finance for a period of 2 years on a long-term basis.Remuneration:...


  • Adelaide Region SA, Australia CoreLogic Full time

    Job Summary: Join our team of over 5,000 employees globally, who provide the insights through data and next generation technology that help millions of people find, buy and protect the homes they love. From the beginning, CoreLogic has been driven by a single purpose - to innovate and create solutions that solve our clients’ toughest challenges in the...