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Client Onboarding Specialist

2 weeks ago

Sydney, Australia UBS Full time

Australia
- Operations
- Group Functions

**Job Reference #**
- 294278BR

**City**
- Sydney

**Job Type**
- Full Time

**Your role**
- Would you like to help us enhance our client experience, now and for the future? Are you client orientated with high risk awareness?
- In Wealth Management we are the experts in how the firm operates. Our vision is to always enhance the client experience now and for the future.
- We’re looking for a Client Onboarding Specialist to:
- be the single point of contact / case manager for Front Office, on new client onboarding requests.
- provide pre-onboarding advisory support to Relationship Managers in Wealth Management, in view of establishing highest levels of quality upfront and getting it right first time.
- act as Subject Matter Expert to provide advice and guidance to the Front Office related to new account opening. This includes collection of appropriateness of Client Identification (CID) and opening documentation requirements, Know-Your-Customer (KYC) and Source-of-Wealth (SoW) profiling to minimize error / rejection rates and ensure effective client onboarding process.
- perform an independent initial review of client account documentation and their Source-of-Wealth write up by Front office for different account types, to ensure adherence to regulatory requirements and Bank policies.
- assess Source-of-Wealth (SOW) plausibility assessment and ensure the relevance and completeness of global and regional Know-Your-Customer (KYC) and Client Due Diligence standards are appropriately applied as part of the advisory services to Front Office.
- escalate higher risk matters or regulatory questions to the Financial Crime Compliance team.
- stay relevant with the latest regulatory, policy and procedural requirements
- take ownership of relevant procedural documentation and ensure procedures are updated on a timely basis
- to prepare and conduct training on client onboarding processes as required
- participate in change-the-bank activities & projects in view of Wealth Management's strategic objectives and vision.
- deliver continuous process improvements, in view of the changing operating and regulatory environment.
- attend to the SOW Focus requirements for High Risk accounts - this involves the migration and uplift of the SOW
- approve Change in Circumstance requests based on the requirements of Account Modification FOP

**Your team**
- You’ll be working in the Wealth Management Client Onboarding Team. We maintain relationships with key stakeholders globally including onshore and offshore locations. We see that all internal and external client queries relating to BAU are acknowledged and responded to in a timely and appropriate manner.

**Your expertise**
- previous experience in a similar position
- able to think creatively, flexibly and think logically to solve problems
- interested in digitalization and have an affinity with technology
- Bachelors/Masters degree or equivalent
- #LI-TC1

**About us**
- UBS is the world’s largest and the only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors..
- We have a presence in all major financial centers in more than 50 countries.

**How we hire**
- N/A

**Join us**
- At UBS, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs.
- From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it's our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we’re more than ourselves. Ready to be part of #teamUBS and make an impact?

**Contact Details**
- UBS Business Solutions SA
- UBS Recruiting

**Disclaimer / Policy Statements**
- UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.