IB Operations-Client Onboarding Specialist

1 week ago

Sydney, New South Wales, Australia UBS Full time $60,000 - $100,000 per year

Your role :

  • Are you incredibly organized with an eye for detail? Do you have a high client service orientation and a high risk awareness? We're looking for someone like that to:

    – Work on onboarding cases across the IB. Advise and explain KYC requirements and handhold the client or banker through the onboarding and account opening process. 

    – Help update the client onboarding tracker which will help the Team Lead for effective pipeline management and prioritization of cases

    – Responsible for timely reply on client queries and completion within agreed TA. Facilitate exceptional handling on risk-based approach, and coordinate with Business and Fin Crime for signoff. 

    – Perform background check screening on the client. Make justifications on negative news found for hits clearance and assess other risk factors such as PEP, Sanctions, Vulnerable business, etc.

    – Capture and input client static data in IB Onboarding system, which are in sync with document records and evidencing. Comfortable navigating UBS onboarding systems to look for client data, and able to perform data analysis at the account level to understand what the client is entitled to trade.

    – Think flexibly to propose new ideas and contribute to continuous improvement of processes and services.
  • –Work closely with business and team lead and have a flexible approach for time sensitive deals.
  • –Adapt to process and technology changes within the team/process.

Your team :

You'll be working in the Global banking Onboarding team in Australia. We conduct AML KYC/CDD on corporate clients in line with the regulatory requirements and UBS group policies. The scope of work includes liaising with clients, business, and internal stakeholders to ensure that the account can be opened upon completion of KYC. You are at the center of the execution of onboarding requirements and you will act as a business enabler to help UBS generate revenue

Your expertise :

You have:

– Proven experience in client service (ideally in banking). Highly proactive and diligent in follow up and follow through. Client focused, organized at bundling of requests and sensible on turnaround time.

– Broad understanding of KYC/AML and have a general sense of risk awareness. Risk conscious with emphasis on sensitive data sharing.

You are:

– A self-starter who can work well. 

– A skilled written and verbal communicator. Can collaborate well with different functions and have the ability to manage stakeholder expectation.

– A dedicated team player with a can-do attitude and eagerness to learn.

– An effective worker who is able to multi-task and perform under pressure.

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