IB Operations-Client Onboarding Specialist

2 weeks ago

Sydney, New South Wales, Australia UBS Full time $60,000 - $100,000 per year

Your role :

  • Are you incredibly organized with an eye for detail? Do you have a high client service orientation and a high risk awareness? We're looking for someone like that to:

    – Work on onboarding cases across the IB. Advise and explain KYC requirements and handhold the client or banker through the onboarding and account opening process. 

    – Help update the client onboarding tracker which will help the Team Lead for effective pipeline management and prioritization of cases

    – Responsible for timely reply on client queries and completion within agreed TA. Facilitate exceptional handling on risk-based approach, and coordinate with Business and Fin Crime for signoff. 

    – Perform background check screening on the client. Make justifications on negative news found for hits clearance and assess other risk factors such as PEP, Sanctions, Vulnerable business, etc.

    – Capture and input client static data in IB Onboarding system, which are in sync with document records and evidencing. Comfortable navigating UBS onboarding systems to look for client data, and able to perform data analysis at the account level to understand what the client is entitled to trade.

    – Think flexibly to propose new ideas and contribute to continuous improvement of processes and services.
  • –Work closely with business and team lead and have a flexible approach for time sensitive deals.
  • –Adapt to process and technology changes within the team/process.

Your team :

You'll be working in the Global banking Onboarding team in Australia. We conduct AML KYC/CDD on corporate clients in line with the regulatory requirements and UBS group policies. The scope of work includes liaising with clients, business, and internal stakeholders to ensure that the account can be opened upon completion of KYC. You are at the center of the execution of onboarding requirements and you will act as a business enabler to help UBS generate revenue

Your expertise :

You have:

– Proven experience in client service (ideally in banking). Highly proactive and diligent in follow up and follow through. Client focused, organized at bundling of requests and sensible on turnaround time.

– Broad understanding of KYC/AML and have a general sense of risk awareness. Risk conscious with emphasis on sensitive data sharing.

You are:

– A self-starter who can work well. 

– A skilled written and verbal communicator. Can collaborate well with different functions and have the ability to manage stakeholder expectation.

– A dedicated team player with a can-do attitude and eagerness to learn.

– An effective worker who is able to multi-task and perform under pressure.

  • CX Specialist

    7 days ago

    Sydney, New South Wales, Australia BID Operations Full time $90,000 - $120,000 per year

    About the CompanyAt BID Operations, we are passionate about supporting our clients in their journey towards success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation.About the roleWe are seeking two Customer Experience (CX)...

  • CX Specialist

    1 week ago

    Sydney, New South Wales, Australia BID Operations Full time $90,000 - $120,000 per year

    *About the Company*At BID Operations, we are passionate about supporting our clients in their journey towards success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation.*About the role*We are seeking two Customer Experience...

  • IB Operations

    1 week ago

    Sydney, New South Wales, Australia UBS Full time $60,000 - $100,000 per year

    Your role -Are you incredibly organized with an eye for detail? Do you have a high client service orientation and a high risk awareness? We're looking for someone like that to: - Work on onboarding cases across the IB. Advise and explain KYC requirements and handhold the client or banker through the onboarding and account opening process. -...

  • Bilingual FX/CFD Specialist

    4 days ago

    Sydney, New South Wales, Australia Private Advertiser Full time $60,000 - $120,000 per year

    At TAMC, we're redefining the future of trading. As a next-generation FX and CFD broker, we combine world-class technology, deep market expertise, and a relentless focus on client experience to empower traders across the globe. With offices in Australia, Malaysia, and Japan, we're driven by innovation, integrity, and collaboration. Joining TAMC means...

  • Strategy Manager, IB&M

    1 week ago

    Sydney, New South Wales, Australia Commonwealth Bank of Australia Full time $104,000 - $130,878 per year

    Your Business:Institutional Banking and Markets (IB&M) manages the Commonwealth Bank of Australia's relationships with major corporate, institutional, and government clients. We offer a comprehensive suite of capital raising, transaction banking, and market risk management products and services.The IB&M Strategy function partners with the IB&M Leadership...

  • Onboarding Specialist

    1 week ago

    Sydney, New South Wales, Australia Dotdigital Full time $60,000 - $90,000 per year

    Job TitleOnboarding SpecialistAbout UsThe Company: Dotdigital is a thriving global community of passionate, dedicated professionals, committed to the collective success of the organization and its clients. Our core principles of innovation, teamwork, and client-focused solutions drive us to approach challenges with a growth mindset and take ownership of our...

  • Marketing Coordinator

    6 days ago

    Sydney, New South Wales, Australia IB. Property Full time $60,000 - $80,000 per year

    About the RoleIB Property is seeking an experienced Marketing Coordinator to join our dynamic team, for a 12-month fixed-term contract to cover maternity leave. In this role, you will be working on commercial and residential properties across Sydney. This is a fantastic opportunity to work in a fast-paced environment where creativity and attention to...

  • IBS Risk Manager

    4 days ago

    Sydney, New South Wales, Australia HSBC Full time $80,000 - $120,000 per year

    Some career choices have more impact than others.At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture progress and growth,...

  • Senior Associate Trade Finance Sales Specialist

    1 week ago

    Sydney, New South Wales, Australia Commonwealth Bank of Australia Full time

    Ready to re-enter the workforce in February 2026 after a career break?Join our Career Comeback program and access tailored induction, personalised career coaching, flexible work options and moreBring your debt structuring expertise to a supportive, client focussed teamStepping back into your career? We're here to support your next chapter.If you've taken a...

  • Onboarding Specialist

    1 week ago

    Sydney, New South Wales, Australia dotdigital Full time $90,000 - $120,000 per year

    About UsThe Company: Dotdigital is a thriving global community of passionate, dedicated professionals, committed to the collective success of the organization and its clients. Our core principles of innovation, teamwork, and client-focused solutions drive us to approach challenges with a growth mindset and take ownership of our work. At Dotdigital,...