Supervisor

At Team Global Express, we are committed to delivering exceptional logistics solutions while upholding the highest standards of service. As we continue to expand, we are seeking a motivated and experienced Operations Supervisor to join our dynamic team.

About the Role:
The Operations Supervisor is responsible for all aspects of safety, performance, and resource management within our operational areas. You will lead a team to optimize profitability and business efficiency while maintaining a strong customer focus. Your role is critical in planning and coordinating daily activities, ensuring team accountability, and driving continuous process improvements.

Primary Duties & Responsibilities:

- Proactively lead and support the team by setting high work standards and holding team members accountable for their performance.
- Efficiently direct and deploy labor and equipment to meet operational and customer requirements.
- Monitor labor costs, ensuring budget compliance and optimized productivity.
- Address performance and conduct issues, manage absenteeism, and support team members’ leave requirements.
- Oversee the proper handling, documentation, and loading of freight, maximizing vehicle utilization.
- Plan and coordinate safe loading of Dangerous Goods and ensure compliance with relevant regulations.
- Manage freight movement scanning using ILFT and ensure secure loads according to guidelines.
- Promptly report and manage any instances of damage to freight or equipment.
- Maintain open lines of communication with customer service regarding delivery times and service standards.
- Represent the company professionally within the local community, demonstrating our shared values and maintaining our professional image.
- Foster sound relationships with site colleagues to ensure account retention and maximize business development opportunities.

About You:
We are looking for a confident and self-motivated individual with supervisory experience in the logistics or transport industry. You thrive in fast-paced environments and excel at prioritizing tasks. Your strong communication skills and relationship-building abilities will be essential for delivering seamless service.

Key Skills:

- Excellent written and verbal communication abilities.
- Proven ability to prioritize workload and achieve results through team engagement.
- Commitment to both internal and external customer satisfaction.
- Strong relationship-building skills with management and stakeholders.
- Hands-on problem solver with a proactive, lateral thinking approach.
- Ability to work autonomously and under pressure.

Join us in shaping the future of transport and logistics at Team Global Express

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**About Team Global Express**

**Why TGE**

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

**What we offer**
- Competitive salary above industry standards
- Upskilling, training, mentoring and more to support your career development journey
- Fun and practical employee perks and discounts
- Flexible work, including work from home
- Inclusive parental leave policy that supports all parents & carers
- Peer recognition awards acknowledge when you go above and beyond.

**An inclusive workplace, works for everyone**

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

**Our recruitment process**

**Other things to note**
- When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
- TGE is listed as one of LinkedIn’s Top Companies of 2023 and 2024 in Australia.