Facilities Coordinator

2 days ago

Mascot, Australia BGIS Full time

Key Client - Qantas
- Foot in door opportunity to get into Facility Management space
- Excellent Remuneration | Integrated Solutions | Global Organization

**The Role**

The Facilities Administrator will manage all preventative and reactive work orders. You will be the first point of contact, interfacing with all internal and external customers relating to the contract.

This position is based at **Mascot.**
- Manage and maintain the system capturing all Preventative and Reactive work orders for the site
- Allocate work orders as required to ensure contract requirements and KPI's are achieved
- Prepare and review all invoices before issuing them to the manager for approval
- Respond to the reported issues and coordinate efficient and effective responses
- Oversee the maintenance and support staff carrying out maintenance works
- Manage the contract and service delivery in accordance with Contract KPI's & client expectations
- Identify, monitor and report hazards across the site
- Daily report and follow up of responses, rectification and completion of work orders to ensure meeting of KPI's.
- Responsible for the management of the Extension of Time' (EOT) and Delegation of Authority (DOA), from submission, to follow up and close out.
- Support the national Operations team to ensure we meet SLA's
- Work closely with the BCSC (Helpdesk) to ensure processes are streamlined.
- Respond to reported issues and coordinate efficient and effective responses.
- Participate and contribute to the tendering of the Service Contracts as required and make recommendations to and obtain relevant approvals to enter into the Service Contracts including the development of appropriate scopes of works and contract documentation.

**Skills & Experience**
- Strong demonstrated experience in a property or corporate real estate environment or at a senior level in a similarly complex industry.
- Proven ability in working within an integrated services and property model delivering a Property Management, Facilities Management, Project Management and Financial Management Services.
- Strong business acumen with demonstrated business planning and high-level financial knowledge and skills.
- Knowledge of building services and general building maintenance;
- Exposure or demonstrated experience in scoping, tendering and documenting subcontracts.
- Demonstrated experience in providing written reports and recommendations;
- Demonstrated experience in multi-tasking of various duties.
- Proven capability of working within an environment using QA, OH&S and environmental systems.
- Able to respond quickly to change and adopt a flexible/ innovative approach to problems and opportunities.
- Knowledge and experience in the use of a Computerized Maintenance Management System knowledge (CMMS).

**Working at BGIS**

To reach our goal of becoming a world-leader in customer service, we rely on a diverse and inclusive workplace offering different perspectives to face challenges and solve problems. We focus on being an equal opportunity employer that treats each individual with dignity and respect, and we welcome a workplace that reflects the diverse community we serve.

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