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Customer Service Receptionists
2 weeks ago
**About the role: Dive into a new role at Waves Fitness and Aquatic Centre**
Would you enjoy being part of the Customer Service Team at the new Aquatic and Fitness Centre in the Sydney Hills? The Hills Shire Council is currently seeking enthusiastic **Customer Service Receptionist Staff (Casuals)** to provide a high standard of customer service to all patrons whilst maintaining a safe recreational environment by following workplace procedures. The casual positions will be responsible for collecting daily entrance/booking fees, cash handling, member processing, assisting with general customer enquiries. The complex includes a 10-lane 50m outdoor Olympic-sized pool, additional 25m outdoor pool and two indoor learn to swim and leisure pools, along with a water play area, and a fully equipped fitness centre. As a Customer Service Receptionist, you will be assisting the Customer Service Team with daily operations. If your’ looking for an opportunity to be a part of the Waves Fitness and Aquatic Centre customer service team, we want to hear from you.
**Duties include**:
- Carry out receipting and process booking requests as directed.
- Provide up to date information to customers regarding pool bookings, lane availability
- Utilise customer service skills to manage & resolve customer complaints in line with procedures.
- Carry out other work area duties as specified by the Senior Customer Service Receptionist.
**About you**:
To be successful in this role you will have:
1. Experience in a similar customer facing service role
2. First Aid - (HLTAID003)
**Position details**:
Casual role, T860, Salary: From $33.69 to $35.96 per hour including casual loading + weekend penalty rates + Superannuation. Junior casual rates applicable for under 19 years of age.
**Next steps**:
**We're seeking individuals who embrace our values and can work collaboratively to deliver quality customer services and infrastructure to The Hills Shire community.