Assistant Manager

8 hours ago

Sutton Forest, Australia Peppers Manor House Full time

**About Us**

Set on a picturesque Southern Highlands estate, conveniently located just 15 minutes from Bowral in Sutton Forest, **Peppers Manor House **allows you to indulge in life and leisure at a grand country house exuding old world country charm.

Part of the Accor group we proudly offer luxury and high-end, mid-range and economy brands, exclusive lifestyle concepts, venues for shows and entertainment, clubs, restaurants and bars, private residences, shared accommodation, concierge services and co-working spaces. Led by more than 300,000 Team Members around the world we deliver exclusive benefits to our more than 65 million loyalty members through the group’s loyalty program ALL - Accor Live Limitless.

**The Role**

Are you a guest service superstar ready for the next step in your career?

We are currently recruiting a Assistant Manager on a **full time **basis.

A fantastic transition into leadership, this role will see you hold the following primary responsibilities:

- Provide outstanding and personalized service at every guest interaction
- Support the delivery of a structured and consistent on boarding and training experience for new Front Office team members
- Complete a wide array of front office tasks such as check in and check out of Guests, take reservations, ensure guest accounts are kept up to date and accurate, process payment, pre-arrival phone calls
- Handle guest queries and complaints efficiently and effectively whilst providing supervision to other front office team members whilst on shift
- Ensure the Front Office team provides prompt and efficient service whilst also maximising occupancy levels and up-selling the property
- Provide guests and visitors with local information from your vast array of knowledge regarding local attractions, amenities and activities

**About You**
- Demonstrated customer service experience with a background in Hotel Front Office operations highly advantageous
- Confident communicator both written and spoken with the ability to motivate, build genuine relationships quickly and make people smile
- Computer Savvy - this role requires the use of Microsoft office programs and specialised property management systems
- Positive can-do attitude
- Ability to remain calm when under pressure, multitask and think on your feet
- A driven problem solver with a creative approach to delivering the ultimate 5-star guest experience
- Flexibility to work a varied roster that includes week days, weekends, mornings, nights and public holidays

**Why Join Us**

When you join Accor you are not only joining a Company with more than 5000 properties in over 110 countries you are joining a company where culture is deeply ingrained in everything we do. Our Company Values and Heartist principles guide all of our actions and decisions and we hope that you’ll feel welcome as soon as you arrive onsite.
- Work Your Way with Accor - this role offers a flexible roster
- Access to fantastic discounts on accommodation, food & beverage globally as well as partner perks
- Endless career opportunities & access to our in-house learning and development offering through Academy Accor

Click ‘Apply’ to begin your journey

**Salary**: $30.00 - $38.00 per hour

**Benefits**:

- Employee discount

Schedule:

- 8 hour shift
- Afternoon shift
- Evening shift
- Public holidays
- Weekend availability

Supplemental pay types:

- Overtime pay

Work Authorisation:

- Australia (required)

  • Assistant Food and Beverage Manager

    6 days ago

    Sutton Forest, Australia Peppers Manor House Full time

    Ensure all Team Members maintain smooth and efficient food and beverage service within their allocated section, anticipating guest needs before being asked. Assign Team Member allocation of duties, ensuring rotation of job tasks and maximising productivity. Conduct pre-service and post-service briefings (where required). Support the Head of Department in...

  • Assistant Manager Front Office

    2 days ago

    Sutton Forest, Australia Peppers Manor House Full time

    Set on a picturesque Southern Highlands estate, conveniently located just 15 minutes from Bowral in Sutton Forest, **Peppers Manor House **allows you to indulge in life and leisure at a grand country house exuding old world country charm. Part of the Accor group we proudly offer luxury and high-end, mid-range and economy brands, exclusive lifestyle...

  • (15h Left) Reddy Express

    3 weeks ago

    Sutton Forest, Australia Reddy Express Full time

    Reddy Express - Sutton Forest West Assistant Manager Reddy Express Sutton Forest West, Sutton Forest, New South Wales, Australia Reddy Express Sutton Forest Westc– Assistant Manager OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart...

  • Property Maintenance Assistant

    1 week ago

    Sutton Forest, Australia Peppers Manor House Full time

    **Position Objective** The Maintenance Assistants goal is to ensure the appearance and safety of the grounds and units are of a high standard. They are responsible for the efficient operation of mechanical, electrical, refrigeration, air conditioning, fire systems, kitchen equipment, audio and visual, laundry, internal and external lighting, plant and...

  • Property Maintenance Assistant

    6 days ago

    Sutton Forest, Australia Peppers Manor House Full time

    **Position Objective** The Maintenance Assistants goal is to ensure the appearance and safety of the grounds and units are of a high standard. They are responsible for the efficient operation of mechanical, electrical, refrigeration, air conditioning, fire systems, kitchen equipment, audio and visual, laundry, internal and external lighting, plant and...

  • Operations Manager

    4 days ago

    Sutton Forest, Australia Peppers Manor House Full time

    **Peppers Manor House**, set on a picturesque Southern Highlands estate and conveniently located 15 minutes from Bowral, Peppers Manor House offers a touch of country glamour. Offering a range of hotel rooms and suites as well as Katers restaurant and the great hall where guests enjoy the warmth of the open fireplace. Colourful grounds that have been the...

  • Reddy Express

    2 days ago

    Sutton Forest, New South Wales, Australia OTR Full time $60,000 - $80,000 per year

    Req #564Reddy Express Sutton Forest West, 13124 Hume Highway, Sutton Forest, New South Wales, AustraliaShareJob descriptionPosted Wednesday, 21 May 2025, 9:30 amReddy Express Sutton Forest Westc– Assistant ManagerOTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as...

  • Room Attendant

    2 weeks ago

    Sutton Forest, New South Wales, Australia Peppers Manor House Full time $45,000 - $60,000 per year

    Company DescriptionPeppers Manor House is an elegant country retreat located in the beautiful Southern Highlands of New South Wales. It offers simple pleasures and an escape from city life. Known for its colorful gardens, diverse landscape, history, and heritage, Peppers Manor House is situated in the tranquil Sutton Forest, providing a peaceful and serene...

  • Kitchen Hand/dishwasher/kitchen Attendant

    2 weeks ago

    Sutton Forest, Australia Eling Forest Cafe Full time

    We are looking for: - Previous work experience in hospitality as a kitchen hand would be advantageous - Excellent skills in communication, team work, organisation and time management - Positive can-do attitude with a willingness to learn We are offering: - Competitive rates+weekend penalties - Career and personal development opportunities - Free meal and...

  • Assistant Manager

    2 weeks ago

    Forest Lake, Queensland, Australia ALH Full time $90,000 - $120,000 per year

    Job Description Assistant Manager | Forest Lake Tavern | Dream big with us The cornerstone of over 350 Australian communities, ALH owns and operates more pubs than anyone. The local pub is where stories are made and retold. A place to escape and feel at home. And every great local is made up of great people.If work isn't fun, you're not playing on the...