Member Service Officer

2 weeks ago

Berwick, Australia Genesis Health and Fitness Full time

**Genesis Berwick** is seeking a highly motivated and experienced individual to join our team as a **Full-Time Member Service Officer**

**About Us**:
**Genesis Berwick** is a health club in the East of Melbourne committed to improving the health and wellness of its community established over 15 years ago. The core of our highly experienced team has been together for a prolonged period of time and has welcomed and nurtured many people over the years who have gone on to be industry leaders.

**Responsibilities**:

- Ensure that the gym is clean and organized, and equipment is properly maintained
- Welcome and engage with members, answer phone calls, and handle customer inquiries in a friendly and professional manner
- Sell memberships and fitness programs to prospective members
- Manage customer accounts and handle payment transactions
- Participate in sales and marketing initiatives to promote the gym and its programs

**Benefits**:

- Permanent Full-Time Opportunity
- Salary + Commission (Salary is dependent on the level of experience)
- Very supportive work environment, social with ongoing autonomy to put your own mark on things
- Learning & Development Opportunities

**Requirements**:

- First Aid & CPR
- Strong communication and interpersonal skills
- Sales experience preferred
- Proficient in Microsoft Office and basic computer skills
- Ability to work in a fast-paced environment
- Must be available to work weekends and evenings

**Apply**:
To apply, please submit your resume and a cover letter highlighting your relevant experience and why you're the right fit for this position via the APPLY button.

We look forward to hearing from you

Pay: From $47,627.06 per year

**Benefits**:

- Gym membership

Supplementary Pay:

- Commission

Ability to commute/relocate:

- Boronia, VIC 3155: Reliably commute or planning to relocate before starting work (required)

Licence/Certification:

- Driver Licence (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

Application Deadline: 07/05/2025

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