Head of Pricing

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

About the team

Our Commercial team is a large, but a close-knit group of trading experts, who are ready to shape the future of Coles. We pride ourselves on the long-lasting supplier relationships we build, the new ideas we develop and how passionately we work to help Australian eat and live better every day. And the best part? We’re all so different. We bring diversity of thought, backgrounds, and experience to every Business Unit across Coles Supermarkets and Liquor.

**About the role**

Reporting into the General Manager Central Commercial, the Head of Pricing and Value is responsible for defining and implementing our business wide customer value strategy.

As part of the Centre of Excellence, you’ll work closely with Business Units and cross functional teams to create and execute the enterprise-wide value program, supporting pricing and all customer facing forms of communication. You’ll lead regular Pricing Forums, presenting to Business Unit General Managers and Executive teams to ensure alignment with Coles' pricing policies and consistent execution of our value agenda in line with our compliance framework.

This is a senior leadership opportunity requiring strong commercial acumen, strategic thinking, and high-impact stakeholder engagement.

You’ll also:

- Develop and implement Coles value strategy, being one of Coles’ strategic pillars in the broader business strategy.
- Drive cross-functional alignment to land our value strategy with our customers.
- Ensure effective and efficient use of Coles’ value investment to enhance customer price perception, trust and transaction/basket growth.
- Identify and capture pricing opportunities to improve trading performance (sales and margin).
- Lead capability uplift across Merchandise teams, embedding pricing and value disciplines and compliance through robust governance and processes.
- Streamline cross-functional workflows and merchandise-specific initiatives using technology to enhance both team experience and performance.

**About you and your skills**
- Deep experience in a customer-centric FMCG or Retail environment.
- Proven success operating in complex matrix structures and influencing senior leadership.
- Previous experience in senior commercial or strategy roles - e.g. Head of Portfolio or equivalent.
- Confidence presenting to Executive Leadership Teams and senior stakeholders.
- Strong ability to engage, influence and align cross-functional stakeholder groups.
- Experience in adapting and executing commercial strategy in fast-paced environments.
- Demonstrated success in driving commercial programs from concept to delivery.
- Strong analytical capabilities, including pricing and trade planning expertise.
- Exceptional communication skills - written, verbal, and presentation.
- Experience in strategy development, program scoping, change management and delivery.
- Outstanding commercial acumen and customer focus.

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What’s in it for you?
- **
Flexible working options**:We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
- ** Office perks**: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
- ** Discounts**:Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
- ** Reward through recognition**: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
- ** Opportunities for learning and development**: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
- ** Paid parental leave**: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
- ** Investment in your future**:Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About the recruitment process

Job ID: 158907

Employment Type: Full tim