Customer Service/sales

1 day ago

Regents Park, Australia Maggie Beer Holdings Full time

Hampers and Gifts Australia (HGA) is one of Australia’s largest online gifting business with two highly successful brands, **The Hamper Emporium and Gifts Australia.**

As part of the Maggies Beer Holdings Group, we also manage the e-commerce business for Maggie Beer Products and Hampers.

Check us out here:
As Australia's largest premium corporate gift supplier, we pride ourselves on the quality of our products, the service we provide to our customers and our strong partner relationships.

**An exciting opportunity exists for strong Outbound Sales professionals to join our organisation over the peak period**

This role wills ee you calling warm and cold leads to generate interest and sales for our beautiful hampers and corporate branding options.

**Reporting to the Corporate Sales Manager, responsibilities include**:

- Calling existing and potential customers to persuade them to purchase corporate hampers
- Managing leads and follow through to ensure the opportunity to convert the lead is maximised
- Developing and sustaining solid relationships with customers to encourage repeat business
- Using sales scripts provided by HGA to drive sales and respond to customer objections
- Developing in-depth knowledge of customer products to make suitable recommendations based on customers' needs and preferences
- Continually meeting or exceeding daily targets with respect to call volume and sales

**About you**:

- Proven experience working in a sales or outbound sales role
- Ability to follow sales script
- Demonstrated outstanding communication skills
- Exceptional customer service skills
- Strong negotiation and consultative sales skills
- Confidence to manage/challenge objection whilst keeping potential customers on side
- Strong sense of accountability
- Personable with a can-do attitude
- Ability to work in a high-pressure environment
- Self-confident with a high level of emotional and social awareness

**Job Types**: Full-time, Casual

Schedule:

- 8 hour shift
- Day shift

Application Question(s):

- What are your salary expectations

Work Authorisation:

- Australia (required)

Work Location: In person

Expected Start Date: 04/08/2025

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