Itsm Solutions Specialist

2 weeks ago

Melbourne, Australia Paxus Full time

**The successful applicant will have**:

- A Degree in IT or equivalent experience.
- A minimum of IT industry experience (10 years minimum).
- **Minimum ITIL Practitioner certification.**:

- A working knowledge of IT service principles and frameworks including ITIL, process tools, frameworks, and best practice methods.
- **ServiceNow practitioner **experience with broad knowledge of the tool’s capabilities and deep experience with developing solution designs to meet business requirements.
- Experience working within ITSM frameworks.
- Demonstrated ability to translate requirements and design efficient and effective ITSM service solutions.
- Demonstrated ability to drive, deliver and sustain improvement plans and improve levels of services provided.
- Demonstrated and strong experience in business writing/reporting.
- Demonstrated ability to manage multiple priorities within a dynamic environment.

**Others**:
**Job Types**: Full-time, Permanent

Pay: $117,364.00 - $120,000.00 per year

Schedule:

- 8 hour shift

Application Question(s):

- ITIL Practitioner certified?
- ServiceNow practitioner ?
- AU Citizen?

Work Location: In person

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