Assets and Infrastructure

Enjoy the benefits of NFP salary packaging - up to $18,550 p.a.
- Work with a fresh new team in a supportive & friendly environment.
- Come join one of WA's largest Aged Care organisations.

At Southern Cross Care (WA) we help people live extraordinary lives every day, connected to communities. As a provider delivering care, support and accommodation for West Australians in greatest need, our purpose is clear, and our passion is strong.

Southern Cross Care (WA) is a place where you can have an extraordinary impact, make an extraordinary difference, and be appreciated for extraordinary contributions.

We hope you will join us and become one of the people who make Southern Cross Care (WA) an extraordinary place to be.

**About the role and where you will be working**:
Serve as the professional first point of contact for the Property Section within the Assets & Infrastructure Team at SCC, delivering exceptional customer service that exceeds expectations. Ensure all inquiries and issues are managed efficiently in line with Service Level Agreements, while proactively overseeing the progress of work orders. Maintain and update all management systems, including fleet administration, to accurately track and reflect maintenance activities.

**We’ll also be asking you to:

- **
- Deliver prompt and professional updates and communications to all stakeholders and SCC customers.
- Support the upkeep of property resource information, including technical manuals, catalogues, building plans, and equipment data.

**About you**:
You are an organised and customer-focused professional with a strong ability to manage inquiries, coordinate tasks, and maintain accurate records. With excellent communication skills, you confidently liaise with stakeholders and provide timely updates to ensure exceptional service delivery. Your attention to detail ensures that management systems, including fleet administration, are always up to date and reflect ongoing maintenance activities.

You thrive in a fast-paced environment, proactively resolving issues and ensuring all work orders progress efficiently in line with Service Level Agreements. A team player with a problem-solving mindset, you are committed to delivering excellence and exceeding customer expectations. Experience in property administration, asset management, or a similar role would be highly regarded.

**To be considered for this role, you’ll need**:

- Proficient in the use of Microsoft Office and the concept of FM software packages.
- Experience in liaising with contractors and carrying out contract administration functions.
- Cert IV in Business Administration or similar.
- Help Desk experience.
- Trade background / experience.
- Previous experience utilising FM and CRM software packages.
- Experience working in an aged care or health care environment.

**Working with us**:
At Southern Cross Care (WA), we are committed to being an employer of choice. As well as providing a positive and supportive environment, we also offer the following benefits:

- Not-for-profit salary packaging options of up to $15,900 for general living expenses and $2,650 for entertainment benefits.
- Corporate Health Insurance with HBF
- Free employee assistance program
- A diverse range of services which allows professional development and growth
- Paid Parental Leave
- Annual leave starting at 4 weeks (full time)
- Carers/personal leave
- Service Awards for long standing employees
- Flexible working environment

**How to apply**:

- A completed pre-employment health questionnaire
- Qualifications

**About us**:
Established over 50 years ago, Southern Cross Care (WA) is a purpose-driven, not-for-profit organisation contributing to social, health and economic development in WA. We do this by enabling the delivery of integrated services in our community for the increasingly complex health, care and accommodation needs of our aging population and those living with mental illness.

Our dedicated and passionate team of around 900 employees and 130 volunteers, deliver care and services to over 3000 West Australians across our residential, retirement village, mental health, community housing and home care portfolio.

Our promise to our clients, residents and each other is to enable extraordinary because we;
**Listen, Act**, **Do not give up, Work as one.**

Southern Plus and Southern Cross Housing Ltd. are part of the Southern Cross Care (WA) Inc. Group.

**Southern Cross Care (WA) is an equal opportunity employer committed to diversity and inclusion. We also acknowledge the Traditional Owners of the lands on which we work.**

**For more information on the services, we provide visit: scrosswa.org.au