Adoption Specialist

3 days ago

Melbourne, Australia Programmed Skilled Workforce Full time

**RESPONSIBILITIES**:

- Drive user adoption and satisfaction of speech technologies and CDI solutions.
- Coordinate project tasks until closure and assume ownership post-closure.
- Gather and communicate product enhancement requirements to the development team.
- Provide onsite or remote training and support to end users.
- Troubleshoot technical issues and collaborate with the speech team for resolutions.
- Build strong customer relationships and act as the main point of contact for users.
- Identify new opportunities for solution enhancements and assist in their design.

**REQUIREMENTS**:

- Educated to a high level, preferably with a degree or equivalent experience.
- 5+ years' experience in clinical outpatient/inpatient environments or healthcare IT.
- Experience with EMR environments and medical transcription technology.
- Experience with Australian Public/Private Healthcare System and Medicare reimbursements
- Experience working with PHI
- 3-5 years as a solutions instructor/trainer in healthcare.
- Familiarity with clinical workflows and communication/training methods.
- Excellent communication, problem-solving, and time management skills.

**Who are we**

At PERSOLKELLY, our passion is - and always has been - putting you first.

We propel our people forward by supporting their careers in fresh ways, backed by our expertise and capability.

We're committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experience and perspectives.

We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.

**So it's over to you. If you would like to join our team, please APPLY now.**

**To learn more about working with PERSOLKELLY, we encourage you to visit our website.**
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