Technical Service Representative

2 weeks ago

Welshpool, Australia Komatsu Full time

Global OEM who will invest in your development and training.
- Recognition and awards with fantastic employee benefits and a family focus.
- Permanent role with stability.

**The Opportunity**:
Komatsu is offering a unique chance for skilled HD Fitters or HV Electricians to join our team as **Technical Service Representatives **providing support across Rio Tinto sites in the West, East, and Central Pilbara regions.

In this role you will be managing the fleet health of all Komatsu Electric Wheel Loaders -WE1350, WE1850, WE2350.

You’ll be the go-to for technical support for maintenance personnel, guiding them through fault finding, major component replacements, and best practices for maintenance and operations.

In addition, you will assist with resolving parts sourcing dilemmas and overcoming technical information hurdles.

**Roster & Location**: FIFO from Perth, we’re offering an 8/6-day shift only roster and encompass various sites, including relief roles.

**Potential earnings**: $165 000 to $170 000 base + Bonus + Super

**Komatsu benefits**:

- ** Families Policy**:16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits.
- ** Financial**:Income Protection Insurance provided through our company superannuation fund.
- ** Career**:Recognition, awards, flexibility, further education studies and internal career development.
- ** Health**:Corporate discount with Bupa, Total Wellbeing Solution with Telus Health.
- ** Travel**: Discounts with Avis, Qantas, Crown, IHG and travel agents.
- ** Yearly Bonus**: Potential to receive a yearly bonus.
- ** Referral Program**:$3000 referral payment for referring a successful new employee to Komatsu.

**What we are looking for**:

- Relevant Heavy Equipment Trade or Engineering Qualification (HV Electrician, HD Fitter, Plant Mechanic).
- Demonstrate a solid understanding & extensive experience with Komatsu Electric Wheel Loaders would be highly regarded.
- Uphold consistently high standards of customer service, actively promoting Komatsu Products and Services.
- Demonstrate a steadfast commitment to Occupational Health and Safety.

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