Technical Support Representative

2 days ago

Welshpool, Australia Komatsu Full time

**The Opportunity**:
Due to continued growth we have an opportunity for a Technical Support Representative to join our team in Welshpool.

You will be involved with service provision, customer relationship management, operational excellence and continuous improvement as part of the Technical Support Team.

By providing technical assistance to Komatsu customers, you will assist with improving technology and maximise equipment reliability.

**Key responsibilities**:

- Act as the Technical Lead for all electric drive truck issues and information in the Western Region
- Support branches and site representatives for trouble shooting / issue solving on the GE drive system to keep high system and machine availability
- Collect, analyze and visualize Truck data machine condition data (Komtrax-Plus, GE, data logger) using ICT tool
- Support new truck commissioning testing
- Support Technical Manager for continuous improvement or any other projects
- Provide reports and TSI submission to assist in factory resolution for any technical issues

**Role Located**:Welshpool, WA**(with regular travel to site)

**Komatsu benefits**:

- ** Families Policy**:16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits
- ** Financial**:Income Protection Insurance provided through our company superannuation fund**:

- **Career**:Recognition, awards, flexibility, further education studies and internal career development
- ** Health**:Corporate discount with Bupa, Total Wellbeing Solution with Telus Health
- ** Travel**: Discounts with Avis, Qantas, Crown, IHG and travel agents
- ** Yearly Bonus**: Potential to receive a yearly bonus
- ** Referral Program**: $3,000 referral payment for referring a successful new employee to Komatsu

**What we are looking for**:

- Hold a recognized and current HV Electrical Trade certificate
- Proven experience in a highly technical role
- Current Driver's License
- An understanding of maintenance targets including availability, reliability, parts management and component life cycle management
- Ability to analyse/troubleshoot complicated hydraulic, mechanical and electrical technical problems and recommend solutions
- Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is endorsed by Work180 and committed to a workplace where women can thrive._

  • Technical Sales Representative

    2 weeks ago

    Welshpool, Australia Atlas Copco Australia Pty Limited Full time

    **About the role** Join the dynamic team at Atlas Copco Group as a Technical Sales Representative. This full-time role, based in Hazelmere WA 6055, will see you playing a crucial part in the growth and success of our business. As a Technical Sales Representative, you will be responsible for providing high-quality sales and technical support to our valued...

  • Technical Service Representative

    6 days ago

    Welshpool, Australia Komatsu Full time

    Global OEM who will invest in your development and training. - Recognition and awards with fantastic employee benefits and a family focus. - Permanent role with stability. **The Opportunity**: Komatsu is offering a unique chance for skilled HD Fitters or HV Electricians to join our team as **Technical Service Representatives **providing support across Rio...

  • Account Support Representative

    6 days ago

    Welshpool, Western Australia Komatsu Australia Pty Ltd Full time $80,000 - $120,000 per year

    We are seeking a motivated and customer-focused professional to join our Komatsu Customer Support Centre (KCSC) as an Account Support Representative.In this role, you will proactively manage a portfolio of construction customers to drive customer engagement, retention, and aftermarket sales growth. Acting as a trusted advisor, you'll anticipate customer...

  • Klinger Integrity Services Technical Sales Representative

    1 week ago

    Welshpool, Australia KLINGER Limited Full time

    KLINGER Limited is dedicated to providing innovative solutions and high-quality products to our clients across Australia. We pride ourselves on our commitment to excellent customer service, ongoing product development, and maintaining strong relations with our partners. We are currently seeing an enthusiastic and driven Technical Sales Representative to...

  • Account Support Representative

    4 days ago

    Welshpool, Western Australia f08262c1-71e4-4d33-9418-72d3f4c8b489 Full time $60,000 - $100,000 per year

    At Komatsu Australia you'll be part of an inclusive culture where all our people thrive, reflected in our purpose:creating value together. We encourage people with diverse backgrounds to apply for this role.The OpportunityWe are seeking a motivated and customer-focused professional to join our Komatsu Customer Support Centre (KCSC) as an Account Support...

  • Customer Experience Representative

    6 days ago

    Welshpool, Western Australia GWA Group Limited Full time $60,000 - $90,000 per year

    Join our vibrant team at GWA, where our rich Australian and New Zealand heritage, technical expertise, and innovative drive, combine with our iconic brands to create something truly extraordinary. For over a century, we've been crafting innovative, high-quality products for homes and offices, including market-leading brands like Caroma, Methven and...

  • Technical Sales Support

    6 days ago

    Welshpool, Australia Orica Full time

    **Date**:22 Aug 2025 **Location**: Welshpool, WA, AU, 6106 **Company**:Orica **About Orica** **At Orica, it’s the power of our people that leads change and shapes our futures** - Every day, all around the world, our people help mobilise vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining and...

  • Trials and Technical Support Advisor

    6 days ago

    Welshpool, Australia Weir Group Full time

    Division: ESCO Location: 282 Rutland Avenue, Welshpool, WA, 6106 Purpose of Role: Manages product trials and the collection of data and analysis. Assists with providing technical support services to customers, including installation, troubleshooting, problem resolution and maintenance. Why choose Weir: Be part of a global organization dedicated to...

  • Technical Advisor

    6 days ago

    Welshpool, Western Australia FLSmidth Pty Limited Full time $90,000 - $120,000 per year

    Our Site Services Technical and shutdown team is looking for self-motivated, flexible, safety and customer focused Technical Advisors with demonstrated supervisory experience to join the team.This role is designed to oversee the coordination of mechanical service and maintenance work carried out for our clients on our OEM Equipment during planned...

  • Technical Advisor

    6 days ago

    Welshpool, Western Australia FLSmidth Full time

    Joining a team of more than 11,000 people working across more than 60 countries, you will be part of an agile network of talented and ambitious people. In fact, we count on you to engage, connect and collaborate with colleagues all over the world. Seize the opportunity to learn, create and develop your potential with us.Our Site Services Technical and...