Quality Assurance Coordinator

4 days ago

Thornleigh, Australia McDonalds Australia Full time

**Company Description**
McDonald’s Australia Limited is the largest quick service restaurant operation in the country. Fondly known as “Macca's”, we are a household name in Australia for over 50 years, we believe that our customers are the heart and soul of everything we do and make it our mission to make every moment count As an employer of choice winner, working with us means taking pride and having fun along the way, while growing and developing your career in a dynamic and supportive environment. Not only do we offer flexible working arrangements and an attractive staff discount; but we provide an opportunity to work alongside other passionate and talented people every single day.
**Job Description** Could you be our next Quality Assurance (QA) Coordinator?**
The QA Coordinator provides a support function to ensure food safety and quality standards are effectively communicated and achieved across the system supporting both Australia and New Zealand markets. In addition, this role will work closely with suppliers and McDonald’s Quality Assurance Managers (QAMs) to develop and execute programs for food product and equipment validation. **What can you expect on a day-to-day basis?**
- Conducting product and equipment cook and/or yield validations in the test kitchen as required and general product quality testing.
- Supporting QAMs in creating and maintaining product specifications
- Reviewing customer complaint trends
- Co-ordinating restaurant trials for QA initiated projects

**Qualifications** Your keys to success**:

- Degree Qualified in Food Science/Technology (Final Year or Recent Graduate)
- A clear, confident, and concise communicator
- Well-organised, demonstrated project management skills; able to set and work to tight deadlines
- A proven ability to work under pressure in both acute and planned environments
- Self-motivated and proactive, takes the initiative to pre-empt opportunities
- Strong attention to detail
- Committed to principles of food safety and driven to uphold these principles
- Great at building strong interpersonal relationships with co-workers and suppliers

**Additional Information** The Macca’s Difference**
- Birthday & Volunteer leave
- A fun and vibrant culture packed with a lot of local events in each state
- Access to hundreds of retail discounts including discounted Macca’s
- Highly flexible work environment
- Wellbeing initiatives including a 24/7 wellbeing partner for you and your immediate family
- Ongoing professional development opportunities in line with your career goals and passion

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