Lego Branded Retail Account Manager

Are you interested in joining an exciting journey to build our brand together by delivering the ultimate brand experience through LEGO® Store?

Working with us gives you a great opportunity to drive the business by managing key accounts within the LEGO Branded Retail Channel and providing a unique and engaging retail experience to our shopper and consumer at the LEGO stores.
- This is a 12-month contract position for parental leave. No relocation assistance is offered for this position. _

**Core Responsibilities**:

- Pro-actively manage accounts in two locations (LEGOLAND Discovery Centre at Melbourne, LEGO Certified Store Dreamworld at Gold Coast)
- Implement Joint business plan 2025 : Deliver 2025 commercial targets by implementing established Joint Business Plan with the accounts, inclusive of financial inputs, managing internal & retailer P&L along with investment plans
- Store management : Based on marketing campaigns and activation plans, work closely internally and with retailer to ensure flawless execution across all activations
- Customer demand planning : Partner with operations colleagues to continue collaborative planning process with retail partners. Drive alignment between internal and external customer sales plans
- Inventory planning & management : Work closely with operations and supply planning colleagues to actively manage retailer inventory. Support short/mid-term demand signal and order flow via consistent communication and information transparency
- Team leadership : Positively contribute to team dynamics as well as in the broader organisation by fostering an environment that is conducive to respect, constructive challenging, mutual support, openness to diverse points of view, and creative thinking
- LCS staff training : Provide world-class training to LCS staff by regularly engaging with global/regional training team and providing relevant material to LCS partners. Support onboarding news stores and new store managers and oversee engagement and completion of training program run by LCS partners
- NPS tracking : Engage LCS partners to boost response of NPS from shoppers
- This associate manager role is responsible to manage two unique accounts within the LBR channel. The person in this role will handle two business partners in a channel that requires great agility and flexibility. In addition, Results Orientation and Relationship Elevation are critical to the role
***Play your part in our team succeeding**

**Branded channel business (LCS/Merlin) plays a critical role in the LEGO group to deliver inspirational experience to shoppers and consumers. It is also a strategically important channel to grow our business in terms of both commercial performance and further brand building in Australia & New Zealand. Our ambition is to build uniquely branded retail experiences and deliver strong brand value to shoppers and consumers. You will lead the development of unique and powerful experiences in the LEGO store by collaborating with external partners and internal collaborators.**

**Do you have what it takes**
- **Bachelor’s degree in a Marketing related field or equivalent working experience**:

- **Minimum 3+ years related experience in consumer packaged goods or fast-moving goods**:

- **Demonstrated account management skills with an insights-based approach to selling that builds effective solutions**:

- **Demonstrated proficiency in effective negotiation, thoughtful planning, collaborative inventory management, and analytical thinking**:

- **Strong professional abilities, including a solid understanding of business operations, a collaborative approach, effective communication skills, and team-oriented attitude**:

- **Self-motivated, creative and results driven with an ability to think critically, interpret trends, and challenge the status quo**

**What’s in it for you?**

**Here is what you can expect**:
**Family Care Leave**:

- We offer enhanced paid leave options for those important times.**

**Insurances**- All colleagues are covered by our life and disability insurance which provides protection and peace of mind.**

**Wellbeing**:

- We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.**

**Colleague Discount**- We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.**

**Bonus**:

- We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.**

**Workplace**:

- When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.**

**Children are our role models. Their curiosity, creativity and imagination inspire everyth