Customer Care Consultant

2 days ago

Brisbane, Australia McMillan Shakespeare Full time

At McMillan Shakespeare (MMS), our purpose is to make a difference to people’s lives where we believe customer is always first, everyone matters and strive for greatness.
- Start date: 11th November 2024 or 18th November 2024
- Enjoy working 2 Days in Office and 3 Days from Home

MMS pioneered salary packaging and novated leasing in Australia. Whilst we’ve grown from a small, family-run business to a global, top 200 ASX-listed company, that entrepreneurial spirit remains at the heart of everything we do.

As a Customer Care Consultant in our contact centre, you will champion our value of Customer Always, demonstrating a customer-centric mindset in all your interactions. You will be the first point of contact for customers, responding promptly, helping with inquiries, resolving issues, and explaining technical information in a simple manner.

These roles provide an entry point into the Financial Services industry. Our contact centre continues to be the launching pad for many people to move into more specialised roles and grow their careers. We will provide you with all the tools and the training that you need to succeed.

Why MMS?
- We believe we are Better Together; we work together to do the right thing and deliver better outcomes for our customers and each other
- We provide you with all the necessary training in salary packaging and novated leasing
- Work-Life Balance - 38 hours a week with a rotating roster between 8am and 7pm, no weekend work
- We provide you with everything you need to get started, you’ll receive a company laptop, monitor, keyboard, mouse, and headset

What’s your contribution?
- A strong customer service focus
- Recent experience working in Contact Centre, Retail or Hospitality
- You enjoy assisting customers with their enquiries and can provide simple explanations to complex issues
- Keen problem solver who thinks outside the box
- Exceptional verbal and written communication skills
- Demonstrated attention to detail
- Solid experience learning and using new systems

What we can offer you:
- Our strong people-first culture- Flexible/hybrid working to enhance your work/life balance- Novated lease benefits and discounts- 12 weeks Paid Parental leave and access to our Parents Portal- Exempt Employee Share Plan- Paid Income Protection Insurance under MMSG default Super plan- Access to a broad range of learning and development programs- Career break and volunteering leave- Access to Employee Assistance Program and annual Flu vaccination- Lifestyle Rewards program

As an employer who embraces Diversity, Equity & Inclusion, we hold a collective commitment to foster an environment where all differences are valued and respected. We encourage Aboriginal and Torres Strait Islander people, individuals from all backgrounds, including those caring for and living with disability to apply.

  • Customer Care Consultant

    4 days ago

    Brisbane, Australia Hudson Australia Full time

    **Kick-Start Your Career as a Customer Care Consultant!** Are you a motivated team player ready to grow your skills and start a rewarding career? We're on the lookout for enthusiastic Customer Service Superstars to join our team! **Role**: Customer Care Consultant **Location**: Brisbane - Hybrid (2 office days, 3 days WFH) **Office location**:69 Ann...

  • Customer Care Consultant

    2 weeks ago

    Brisbane, Australia Blackwoods Full time

    **Customer Care Consultant** - **Great career development opportunity for an ambitious person**: - **Outstanding employee benefits + Supportive team and management**: - **Great salary Package + Outstanding company benefits**: - **Carole Park Location** We are looking for an enthusiastic **Customer Care Consultant **to join our team of passionate customer...

  • Customer Care Consultant

    2 days ago

    Brisbane, Australia Integria Full time

    **Vacancy No** - VN173 **Employment Type** - Fixed Term Contract **Work Location Name** - Brisbane **Job Details** - Integria Healthcare brings together the best names in natural healthcare to deliver a total suite of scientifically proven natural therapies and products. We are pioneers, innovators, scientists and teachers, spearheading cutting-edge...

  • Customer Care Consultant

    2 weeks ago

    Brisbane, Queensland, Australia Randstad - Business Support Full time $60,000 - $80,000 per year

    We are partnering with our esteemed client in Geebung needing exceptional Customer Care Consultants to join their dynamic team. This role offers a fantastic opportunity for individuals passionate about delivering outstanding customer service. About Our Client:In a market often filled with mediocrity, our client stands out by prioritising exceptional...

  • Customer Care Consultant

    1 week ago

    Brisbane, Queensland, Australia Blackwoods Full time $60,000 - $80,000 per year

    YOUR OPPORTUNITYWe're on the lookout for a full-timeCustomer Care Consultantto join our friendly and dedicatedTrade Storeteam inCarole Park, QLDIn this pivotal role, you'll be the face of our trade store, supporting customers via phone, email, and in person. You'll also play a hands-on role in maintaining stock levels, keeping the store tidy and organised,...

  • High Salary: customer care consultant

    5 days ago

    brisbane, Australia Randstad Full time

    Your Next Chapter - Sustainable Solutions ?Are you a customer service professional passionate about providing exceptional experiences? Randstad is proud to partner with our esteemed client, a global leader in environmental services, to find more exceptional Customer Care Consultants to join their dynamic team in Geebung.Our client stands out by prioritising...

  • (Urgent Search) customer care consultant

    4 weeks ago

    brisbane, Australia Randstad Full time

    We are partnering with our esteemed client in Geebung needing exceptional Customer Care Consultants to join their dynamic team. This role offers a fantastic opportunity for individuals passionate about delivering outstanding customer service. About Our Client:In a market often filled with mediocrity, our client stands out by prioritising exceptional...

  • Customer Care Consultants

    6 hours ago

    Brisbane, Australia The Andersen Partnership Full time

    Permanent positions with 3 days WFH a week - Work for a Global Insurance company - Hybrid WFH/ office role with laptop & headset provided **Key Information** - Need to have proven Call centre | customer service experience - Permanent positions with 3 days WFH a week - Must be self motivated and have high attention to detail - Work for a Global Insurance...

  • Customer Care Consultant

    4 days ago

    Brisbane, Australia Blackwoods Full time

    **Join an iconic Wesfarmers business, leaders in industrial & safety supplies**: - **Great employee benefits with ongoing training & career development**: - **Monday to Friday full-time role, with a friendly & supportive team in Brisbane** We have an exciting opportunity for a Customer Care Consultant to join our team in Carole Park QLD, providing...

  • High Salary! Customer Care Consultant

    3 weeks ago

    City of Brisbane, Australia Randstad Education Australia Full time

    Your Next Chapter - Sustainable Solutions 🌱 Are you a customer service professional passionate about providing exceptional experiences? Randstad is proud to partner with our esteemed client, a global leader in environmental services, to find more exceptional Customer Care Consultants to join their dynamic team in Geebung. Our client stands out by...