Business Improvement Officer

Location: Melbourne | CBD

Job type: Full time

Organisation: Department of Transport

**Salary**: $90,067 - $102,192

Occupation: Administration/Secretarial

Reference: VG/80013682EXT

The Department of Transport brings together all transport modes to design, plan, build and operate Victoria's transport system. Our job is to further integrate the transport network and improve the delivery of services to Victorians for simpler, quicker and safer journeys that connect people and places and support Victoria's prosperity and liveability. We are excited to offer this opportunity for you to become part of the Department that delivers more choice, connections and confidence in our travel, ensuring the whole transport network works as one to deliver better services and outcomes

**Business Improvement Officer**
- **Annual Salary Range: $90,067 - $102,192** per annum plus superannuation
- **Tenure**: Ongoing
- **Employment Type**:Full Time (flexibility may be available)
- **Usual Work Location**: Benalla (Negotiable across regional VIC)

**About the Team**

Transport Services is a Group within the Department of Transport, and is responsible for delivering safe, reliable and accessible transport infrastructure and services to all Victorians. Regional Transport is a Division of Transport Services, and is responsible for delivering a better transport experience connecting regional communities, businesses and visitors.

**About the Opportunity**

The Business Improvement Officer sits within Regional Transport and contributes to the delivery of regional improvement projects as well as regional risk management planning, coordination and support, including business intelligence and analysis.

**About You**
- Ability to seek opportunities for continuous improvement and ways to innovate; Offers suggestions and ideas, encourages others to do the same; Leverage on existing continuous improvement systems and procedures to improve outcomes, quality and efficiency of work
- Diagnoses trends, obstacles and opportunities in the internal and external environment that connect to own work and teams work; Coaches others in using systems thinking to solve problems and create solutions
- Considers data volume, variety, velocity, and veracity to establish data collection (e.g. data parameters, data structure) and analysis (e.g. analysis equations, data visualisation) approach; Derives value from data sets to enable immediate and/or future decision making (predictive). May have expertise in formulation basic data models or algorithms.
- Monitors customer satisfaction to gain critical insights.

**Culture and Benefits**

The Department of Transport is committed to building a culture of developing our people to achieve great outcomes for the Victorian transport network. We are proud of our commitment to flexible work arrangements that support different ways of working, helping employees balance work and life. We are focused on providing a workplace environment that is rewarding, enjoyable, healthy and productive for all employees, where contributions are valued and recognised, expectations are clear, and treatment is fair and equitable. **More information on the PD attached.**

**How to Apply**

Applications should include a resume and if you wish a covering letter. Applications close 11.59pm on 26-AUG-22

Please note: _This position requires the successful employee to provide evidence of being fully vaccinated against COVID-19, or medical evidence which confirms the individual is unable to receive a dose, or a further dose, of a COVID-19 vaccine due to a medical contraindication or an acute medical illness. _Failure to comply with this condition of employment will impact your eligibility for employment in this position with DoT._