Motor Assessor

12 hours ago

Sydney Inner Suburbs, Australia Suncorp Group Full time

Assess and resolve motor claims with precision and care
- Drive customer trust through high-quality repair outcomes
- Permanent full-time role, flexible location

**About the role**

We’re looking for a trade-qualified Motor Assessor with hands-on experience in panel beating, spray painting, or mechanical repairs (Cert III or equivalent). You’ll use your technical knowledge and strong customer skills to assess vehicle damage, prepare accurate repair quotes, and negotiate settlements.

**What you'll do**
- Negotiate with repairers to achieve the best repair method, cost, and quality outcomes
- Assess vehicles on-road and via desktop using Suncorp’s assessing frameworks
- Manage escalations and disputes, ensuring timely and fair resolutions
- Conduct reinspection, audits, and quality checks to maintain repair standards
- Support customers through repair, write-off, and settlement processes

**What you'll bring**
- Trade qualification (Cert III) in panel beating, spray painting, or mechanics or equivalent experience as a Motor Assessor
- A minimum of 3 years' post-trade qualification experience
- Proven experience in quote writing and assessing/estimating skills
- Knowledge of repair methods, insurance codes, and compliance
- Current unrestricted Australian driver’s licence

**What we can offer you**
- Hybrid work opportunity after completion of training
- Competitive benefits including 5 days flexi leave each year
- Industry leading 20 weeks paid parental leave and 4 weeks secondary carers leave
- Generous discounts on insurance products
- Paid study support, career breaks, on-the-job learning, and a $1,000 referral bonus
- Exclusive offers on more than 400 of retailers including Myer, David Jones, Coles and Woolworths

**About Suncorp Group**

We’re proud to be a part of the Suncorp Group family alongside some of Australia’s most trusted and diverse names in insurance. Together, we share a drive to make the complex simple and bring our customers peace of mind when it matters most - while helping to evolve and innovate the ways we can serve our community every day. That comes with all kinds of exciting opportunities for you to grow your own career. Whether you’re guiding people through life’s biggest moments or providing them with support in times they need it most, you’ll be driven forward by our shared customer obsession and supported at every step of the journey.
- At Suncorp we believe we are our best when our workforce is as diverse, talented, and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers._

**Advertised**: 04 Sep 2025 AUS Eastern Standard Time
**Applications close**: 25 Sep 2025 AUS Eastern Standard Time

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