Digital Product Owner

1 week ago

Sydney, Australia ING Bank N.V. Full time

At ING Australia, we value individuality and offer careers that reflect your unique strengths. We're seeking an experienced Digital Product Owner to join our Digital and Assisted Channels Tribe and lead ING’s Future of Mobile Program.
As a Digital Product Owner, you’ll analyse and manage requests from internal business stakeholders and external vendors. You’ll take ownership of agreed solutions and oversee the delivery process, including development tasks, data management, and documentation of new processes.
What you’ll do
Maximise business value by prioritising product backlog features and stories.
Own and share the product/service vision and roadmap for all business stakeholders.
Develop and deliver the mobile app and online banking features according to roadmap milestones.
Collaborate with the Digital and Delivery teams to ensure understanding and effective sprint planning.
Work with User Experience, Product, Marketing, Customer Intelligence, Architecture, and business stakeholders to gather requirements, identifying customer personas, validate insights, and develop MVP scope.
Enhance the team's knowledge of customer needs, motivations, and behaviours to influence designs for a rewarding customer experience.
Extensive background in digital product management.
Exceptional business-facing skills and the ability to work with stakeholders across the organisation.
What we’re looking for
Certified Scrum Product Owner (CSPO)
Experience with mobile app and online banking
Customer-led self-serve initiatives
4+ years as a Product Owner in a complex, technology-based agile environment
Proven track record of achieving business objectives through product releases
Excellent communication skills
Knowledge in customer and product discovery, implementation, and measurement processes
What’s in it for you?
Discounted ING Health Insurance
An additional Rest Day to support your wellbeing
An IMPACT day to volunteer on approved sustainability activity
About Us
At ING, we want to make life simpler and more worthwhile - for everyone who banks with us, for the people who work with us, and the community at large, too.
When you come to work at ING, you’re joining a team where individuality isn’t just accepted, it’s encouraged. We’ve built a culture that’s fun, friendly and supportive - it’s the kind of place where you can be yourself and make the most of whatever you have to offer.
We give people the freedom to think differently, take ownership of their work, and make great things happen. We’re here to help you get ahead. And with our global network, there’s plenty of scope to take your career in new directions, perhaps even ones you’ve never considered.
We are all about celebrating success and as a result we are proud to be a WGEA Employer of Choice for Gender Equality and a certified Family Inclusive workplace.
Sound like the kind of place you’d feel at home? We’d love to hear from you.
(One last thing, ING operates a direct talent sourcing model. So no agency introductions, please.)
Need more?
Applications close 21st May 2025
Before you apply
ING is Australia's most recommended bank according to RFi XPRT Survey, February 2021 - July 2021 (n = 31,903) when compared to customers of 20 other banks operating in Australia.
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