Duty Manager

6 days ago

Windsor, Australia Crowne Plaza Hotels & Resorts Full time

At Crowne Plaza® Hotels & Resorts, our goal is to make business travel work - and that’s where you come in. When you join Crowne Plaza Hotels & Resorts, you’re more than just a job title.

We’re looking for a dynamic, confident, and ambitious **Full-Time Duty Manager** to join our Front Office Team at **Crowne Plaza Hawkesbury Valley**.

Nestled in the scenic Hawkesbury River Valley, just 45 minutes from Sydney, our hotel offers a unique blend of indulgence and urban convenience. From conferences and romantic retreats to group getaways, our resort-style property provides unforgettable guest experiences across 8 hectares of landscaped gardens, luxurious accommodations, and exclusive spa services.

**About the Role**:
As **Duty Manager**, you will report directly to the Front Office Manager and play a critical role in ensuring the smooth day-to-day operations of the hotel. This includes supporting and supervising the Reception and Concierge teams, handling guest inquiries, and ensuring personalized service delivery throughout the property.

**Key Responsibilities**:

- Supervise and lead front office operations, ensuring seamless guest experiences.
- Respond promptly to guest requests and issues, providing proactive solutions.
- Oversee and mentor front office team members, fostering development and excellence.
- Should be able to perform **night audit shifts a few times per week**, ensuring accurate financial reconciliation and smooth overnight operations.
- Collaborate with all departments to ensure smooth transitions across shifts.

**About You**:

- An approachable person and have a real passion for providing connecting and seamless service to ensure a memorable guest experience
- A minimum of **2 years**’ experience in a hotel Front Office position, with exposure to both front desk and reservations procedures
- You will be able to demonstrate **highly**developed interpersonal and communication skills both written and verbal and willingness to manage multiple tasks, conflicting deadlines and varying guest situations
- Comfortable working **night audit shifts as part of your regular roster**.
- Strong decision-making, problem-solving, and time-management skills.
- Proficiency in hotel management systems (e.g., **Opera**).
- Current NSW Responsible Service of Alcohol (**RSA**) certification.
- The flexibility to work on a rotating roster including weekdays, weekends, public holidays and the upcoming festive season period
- You **must**also meet the legal requirements to work in this country

In return for your hard work, you can look forward to a highly competitive salary and benefits package, including discounted parking and hotel discounts worldwide. What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

And because the Crowne Plaza Hotels & Resorts brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 4800 hotels in over 100 countries around the world.

Join us and bring your passion to Crowne Plaza and IHG - where you’ll have room to grow, room to be yourself, and room to make a difference.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

  • Duty Manager

    5 days ago

    Windsor, Australia Flying Spaghetti Full time

    **Flying Spaghetti is currently recruiting for a Duty Manager for The Vineyard Hotel in Windsor. We are searching for someone to drive operations over the busy summer period ahead & beyond.** The venue is the ultimate destination for the whole family, with a brand-new food & cocktail menu, on site accommodation, bottle shop, awesome kids play area, arcade...

  • Duty Manager

    12 hours ago

    South Windsor, Australia Bligh Park Hotel Full time

    We are looking for a full time and a casual duty manager to join our team. Shifts are a mixture of days and nights. Rotating rosters. We are also willing to train you if you have a held a supervisor position in a simalar role. Must have RSA, RCG ARCG (or willing to get) Friendly team and opportunities for career progression. **Job Types**: Full-time,...

  • Casual Duty Manager

    1 week ago

    South Windsor, Australia Bligh Park Hotel Full time

    Bligh Park Hotel is looking for for Causal Duty Manager to join the team. You will be responsible for overseeing running of the sports bar, gaming room and bottleshop. The shifts are 5pm-3.30am. Between 10-35 hours per week. Must have RSA, RCG and ARCG (or willing to get it) You must be able to work 5pm-3.30am and have previous experience in managing a...

  • Account Manager

    1 week ago

    Windsor, Australia Pride Promotions Full time

    Position Description Position Title **Account Manager** Reports to Managing Director, Sales & Marketing Manager Company Pride Promotions Location Melbourne head office **Key Responsibilities** 1. Plan and orchestrate creative and effective marketing campaigns for clients 2. Maintain and improve client and brand integrity in the marketplace 3. Drive...

  • Assistant Farm Manager

    6 days ago

    Windsor, Australia Agri Talent Full time

    PERMANENT **Assistant Farm Manager**: **Salary**: AU$65000 - AU$70000 per annum + Super + 3-bedroom house Windsor NSW **Benefits**: 3-bedroom house Career progression Training provided Our Client Our client has been providing industry-leading poultry products to the Australian market for over 40 years. Producing over 80 thousand ducks per week, this...

  • Area Manager

    2 weeks ago

    Windsor, Australia Invocare Full time

    **Area Manager** - Channel your love for animals by providing compassionate after care for pets - Be a part of a team that deeply values empathy and makes a difference in people's lives - Work for a market leader with great benefits and a strong workplace culture Embrace a meaningful role as an Area Manager, responsible for the compassionate collection of...

  • Bookkeeper & Office Manager

    1 week ago

    Windsor, Australia Iridium Projects Pty Ltd Full time

    If you’re someone who loves variety, thrives on autonomy, and enjoys building & construction - this one’s for you. **What's in it for you?** - Flexible work arrangements - hybrid role - Work school hours - Great team environment - Down-to-earth team who value work-life balance - Onsite Parking Are you looking for a friendly workplace that you can...

  • Care Manager

    2 weeks ago

    Windsor, Australia Bupa Full time

    **Join Bupa Aged Care and be at the heart of it in Windsor!** As Australia's largest regional aged care and dementia provider, we continue to be part of communities driven by vision, passion, and hard work. We make life better for thousands. That includes yours. You make a difference to our residents and their families, and we want to make sure you’re...

  • Phd Studentship in Weed Modelling and Management Prioritisation in Grazing Areas

    1 week ago

    Windsor, Australia Consolidated Pastoral Full time

    Windsor, Australia Reference: 6798197 **Supervisors**: Dr. Emma Hudgins (UniMelb) & A/Prof Shane Campbell (University of Queensland) **Project Overview**: Join our dynamic team to strengthen weed control in northern Australia's livestock sector. This project focuses on developing decision-support frameworks for managing two high-impact invasive species:...

  • Food and Beverage Supervisor

    1 week ago

    Windsor, Australia BORSCH VODKA & TEARS Full time

    Purpose of role The Assistant Front of House Supervisor will be responsible for managing Borsch, Vodka & Tears front of house and Bar operations. Main duties and responsibilities Core objectives include: - Provide leadership in the development and delivery of Borsch, - Vodka & Tears food and drink service - Food and beverage service - Training of new and...