Direct Lending Advisor

3 hours ago

Melbourne, Australia NAB - National Australia Bank Full time

**Direct Lending Advisor**:

- for this job, opens in new window
**Job number**: 796193
**Business unit**: Personal Banking
**Work type**: Permanent Full time
**Region**: VIC- Melbourne CBD, VIC- Melbourne inner, VIC- North East region, VIC- North West region, VIC- South East region
- **Start date 18**th** November**:

- **Full training provided, no banking/lending experience required**:

- **Monday to Friday rotating roster between 8am - 7:15pm**

At NAB we prioritise the customer and our colleagues above all else and there is no better place to support our customers than in our contact centres. Our exciting Docklands office is a step away from Southern Cross station and looks over Marvel stadium, making it the perfect easy commute into the city. In our Direct Lending role, you’ll be constantly learning, by growing your skills and capability in one of Australia’s best employers. You’ll find exceptional leaders, a great culture, including hybrid working options, staff benefits, discounts on banking products and most importantly, a career.

**In this role**

You’ll join the team on the 18th of November where we’ll provide you with all the training you need to hit the ground running. Sitting within our Docklands inbound contact centre, you’ll engage with customers by phone to create a positive and memorable experience for every customer by delivering exceptional customer service.

Amongst other things, you’ll provide customers with information about home lending products, helping them to understand the market comparisons and understand how to get the best rates and products to suit their circumstances. Keeping the customer at front of mind at all times, you will also proactively find solutions to address our customers’ needs swiftly and efficiently, while you deliver personal, easy, and effortless digital experiences for our customers.

**What you’ll bring...**

To us, it does not matter if you don’t have banking/home loan experience, the most important thing for us that is you’re customer obsessed and always put them first. You shine in your ability to prioritise their needs and genuinely enjoy engaging with people in meaningful ways. With a curious mindset, you ask questions that dig deeper, bringing clarity and uncovering what our customers truly needs.

You love being results oriented and can help drive outcomes for customer, supporting them to solve their home lending needs in one call, and are comfortable and skilled at navigating multiple webpages and systems. People describe you as a quick learner, someone who is dedicated, passionate and looking to build a career with the team at NAB.

**A diverse and inclusive workplace works better for everyone.**

**Join NAB**

Unsolicited CVs from agencies will not be accepted.

  • Corporate Direct Lending

    4 weeks ago

    Melbourne, Victoria, Australia Epsilon Direct Lending Full time

    Get AI-powered advice on this job and more exclusive features.Permanent / Full time Epsilon Direct Lending (Epsilon) is an Australian based and focused private credit asset management firm with offices in Melbourne & Sydney.We are an active middle market corporate direct lender, with a flexible investment mandate and committed capital.Our team is focus on...

  • Direct Lending Advisor

    1 week ago

    Melbourne, Australia NAB Full time

    Direct Lending Advisor - Job number: 797013 - Primary position location: Victoria Street, VIC- Melbourne CBD, VIC, Australia - Category: Banking & Financial Services - Category: Call Centre/Contact Centre - Work type: Permanent Full time - Opening at: Dec 11 2024 at 06:00 AEDT - Closing at: Jan 15 2025 at 23:55 AEDT **Favourite** - **Full training...

  • Home Lending Executive

    3 hours ago

    Melbourne, Australia Commonwealth Bank Full time

    **Home Lending Executive - Melbourne or Brisbane** - Grow your lending career within the RBS Direct Lending business. - Showcase your lending expertise in a growing acquisition channel. - Thrive professionally and personally in a flexible hybrid working environment. **See yourself in our team.** Are you ready to shape the future of lending? Direct lending...

  • Lending Manager

    2 weeks ago

    Melbourne, Australia Westpac Group Full time

    Experience in complex financial analysis - Be a trusted advisor to your team - Melbourne CBD location. Flexible working opportunities offered **How will I help?** Lending Managers are critical to achieving our Business Division’s vision of helping make Australian businesses stronger. As the Lending Manager you will execute highly complex Business & Home...

  • Junior Administrative Assistant

    3 weeks ago

    Melbourne, Victoria, Australia Renown Lending Full time

    LocationMelbourne (Primarily office with some WFH)Company DescriptionRenown Lending is Australia's newest leading non-bank lender, dedicated to providing brokers and borrowers with a responsive, flexible, and reliable lending experience. Founded in 2023, we fund property-backed transactions across Australia, serving property professionals, small to...

  • Junior Administrative Assistant

    3 weeks ago

    Melbourne, Victoria, Australia Renown Lending Full time

    LocationMelbourne (Primarily office with some WFH)Company DescriptionRenown Lending is Australia's newest leading non-bank lender, dedicated to providing brokers and borrowers with a responsive, flexible, and reliable lending experience. Founded in 2023, we fund property-backed transactions across Australia, serving property professionals, small to...

  • Home Lending Executive

    1 week ago

    Melbourne Western Suburbs, Australia Commonwealth Bank Full time

    **About The Business** Retail Banking Services (RBS) is the public face of CommBank, delivering a seamless banking experience for the future, to our 10 million + personal and small business customers. We offer market-leading products and services, supported by some of the world’s best systems and processes. **About the Role** As the Home Lending Executive...

  • Home Lending Executive

    2 weeks ago

    Melbourne, Australia Commonwealth Bank of Australia Full time

    Home Lending Executive - St Albans - **Grow your lending career with our industry leading home loan platform**: - **Showcase your Lending expertise & passion for building meaningful relationships**: - **Enjoy seamless systems & industry-leading time to unconditional approval / technology** **See yourself in our team** The Retail Bank is the public face...

  • Business Direct Advisor

    2 weeks ago

    Melbourne City Centre, Australia NAB Full time

    Business Direct Advisor - Job number: 800574 - Primary position location: VIC- Melbourne CBD - Category: Banking & Financial Services - Category: Business Banking - Category: Call Centre/Contact Centre - Work type: External - Work type: Permanent Full time - Closing at: May 13 2025 - 23:55 AEST **Favourite** **Business Direct Advisor** Our people are...

  • Lending Manager

    4 weeks ago

    Melbourne, Victoria, Australia Teachers Mutual Bank Limited Full time

    OverviewLending Manager role at Teachers Mutual Bank Limited – a key driver of lending success within our First Party Lending Channel. You will manage complex credit applications, build strong member relationships, and ensure exceptional service throughout the lending process. If you are a highly skilled lending professional who thrives in a dynamic...