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Home Lending Executive

3 weeks ago

Melbourne, Australia Commonwealth Bank Full time

**Home Lending Executive - Brisbane, Melbourne or Tasmania, EOI**
- Grow your lending career within the RBS Direct Lending business.
- Showcase your lending expertise in a growing acquisition channel.
- Thrive professionally and personally in a flexible hybrid working environment.

**See yourself in our team.**

Are you ready to shape the future of lending? Direct lending is a growing acquisition channel within RBS help customers from all over Australia realise their property goals.

This is an exciting time to join a successful team that is on a journey of strategic growth. Customer communication preferences and expectations are constantly evolving, Direct Lending is increasingly becoming an important channel of customer choice.

This is an expressions of interest for Home Lending Executives. For the right individuals these opportunities can be located in **Brisbane, Melbourne or Tasmania**.

**Do work that matters**
The key aim of this role will be to actively expand the portfolio, to manage customers, and thorough sound needs assessment and your extensive Home Lending expertise provide customised solutions.

**More specifically, you will**:

- Leverage extensive expertise to detail options, value propositions, and address queries and handle objections effectively in a range of lending scenarios.
- Develop a reputation as a trusted advisor by guiding customers and business partners on the lending journey.
- Foster advocates, emphasizing CBA's ability to cultivate authentic, enduring relationships.
- Lead passionate lenders, embodying values to drive collective success.
- Proactively utilize industry and customer networks to enhance and share knowledge of regulatory requirements, impacting market, industry, customers, and the Group.

**We’re interested in hearing from people who**:

- Demonstrate a history of outstanding customer service, skilled at building and sustaining fruitful relationships with world-class customer pipeline management.
- Have a proven track record in lending/sales, with retail lending expertise and anticipation of customer financial needs.
- Comprehensive understand Home Lending products and national legislation.
- Are skilled in coaching and upskilling peers.
- Possesses advanced business and market insight.

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