Administration Officer

**Administrative Officer - Level 3 (7 day, 24 hour roster)**

**Health Information Services/Patient Services - Emergency Reception, Admissions, Switchboard, Information Desk and Elective Bookings**

**Calvary Mater Newcastle**
- Make a difference at one of Australia’s leading health care providers
- Generous salary packaging benefits, ongoing professional development and supportive team environment
- Classification: Administration Officer Level 3 Year 1-2
- Remuneration: $30.75 - $31.76
- Multiple Permanent Full and Part Time roles

**_About the role_**

The administrative officer is responsible for the provision of efficient and effective administrative support for all areas within Patient Services as required and rostered on a 7 day per week 24 hour roster in Emergency Reception, Information Desk, Urgent Admissions, Elective Bookings and Switchboard roles. Providing a quality service to patients, clinical staff and the public to assist with enquiries, admissions, medical records and all job requirements in an accurate and timely manner.

Key Responsibilities
- Participate in and support the Hospital’s Quality Improvement and Accreditation programmes.
- Demonstrated an understanding of risk management processes and systems.
- Maintains confidentiality in matters related to the patient staff and the hospital.
- Proficient use of MS Outlook for professional communication between all PSD team members and the wider Calvary network and to address all items required.
- Timely and accurate ED Registrations, Admissions, Discharges and Transfers according to iPM and hospital requirements and local procedures

**_What you bring_**
- Basic or working knowledge of Medical Terminology.
- Excellent communication, customer service and people skills and the ability to manage sensitive and confidential situations and information
- Willing and able to work shift work with flexibility to adapt to short-notice work requirements when required.
- A desire to join a team committed to the care of others in a mission based organisation
- The Calvary Mater Newcastle is an Affiliated Health Organisation providing services to both public and private patients primarily from the Hunter New England area. Current employees of NSW Health can request to have various leave entitlement balances transferred to Calvary Mater Newcastle on commencement. Leave types may include but not limited to Long Service Leave, Annual Leave and Sick Leave. Applicants are encouraged to discuss this with the Convenor for further information._

**_About Calvary_**

We are a leading provider of quality, integrated care that puts our patients, residents and clients at the centre of everything we do. Calvary offers flexible careers in clinical, allied health, hospitality, ICT and health administration, mission, leadership, management and more. Founded in Australia in 1885, we’re one of the largest providers of health, aged and community care with over 18,000 staff and volunteers, 14 Public and Private Hospitals, 72 Residential Care and Retirement Communities and 19 Community Care Centres.

**_Why work for Calvary?_**
- Please note the following:_
- _Only applicants with a valid right to work in Australia will be considered._
- _Calvary has a mandatory COVID-19 vaccination requirement for all workers. You will also be required to provide evidence of other immunisation as required for your role._
- _As part of this recruitment activity, an eligibility list will be created for future vacancies. In addition, should you wish to be considered for our casual pool, please advise the convenor during your interview process_