Tailored Support Coordinator

About Us:
Anglicare Sydney is a leading and highly regarded community NFP organisation in Australia.

Our vision is to see Jesus Christ honoured, lives enriched and communities strengthened. To achieve this, we are looking to attract the most capable and mission aligned people to join us.

For over 160 years Anglicare has been serving people in need
- providing care to older people and services to the vulnerable. We began because of people who saw a need in the community and who were compelled to make a difference. People motivated by Christian love and a passion to serve. If this describes you, we would love to invite you to join us

Anglicare have an exciting opportunity for an experienced Tailored Support Coordinator to join our Housing team
- Are you passionate about reducing homelessness?
- Would you enjoy a role that helps strengthen communities?

About the role:
For many years, Anglicare has provided affordable housing options for vulnerable people. Our Social and Affordable Housing Program targets people aged over 55 years who are homeless or at risk of homelessness throughout the Sydney and Illawarra regions. We are looking for a qualified and experienced professional who will support Anglicare’s Mission by providing Tailored Support to our tenants in our Social and Affordable Housing Program. Based at Rooty Hill, you will be responsible for delivery of person-centred support coordination services to tenants to ensure they achieve personal goals.

This is a Casual role based at our Rooty Hill office. You will be required to support residents in community housing at Botany (Fernbank) and Fairfield (Boroni) Housing sites. As a mobile workforce member, the job involves traveling between these sites to assist residents. You will need your driver’s license and your own reliable vehicle.

Key responsibilities (not limited to):

- Ensure that residents engage with the services identified in their Support Plan by facilitating resident access to support services through such activities as coordinating transportation to appointments, providing appointment reminders, attending important meetings with the Residents.
- Ensure positive outcomes for Residents by establishing and maintaining strong working relationships with service providers including relationships with family members, carers and social networks.
- Ensure support is meeting needs of Residents by actively soliciting and documenting feedback regarding the suitability and quality of the programs and services that they receive.
- Ensure Support Plan continues to meet identified needs of residents by maintaining regular contact with service providers to discuss the ongoing appropriateness of the Plan, resident performance/progress, opportunities to improve service provision, and to resolve any issues where results are not being achieved.

About You:

- A qualification/degree/certificate/diploma in Social Work, Community Services (Case Management stream), Allied Health, Aged Care, Community Housing, or equivalent, and/or relevant job experience.
- A minimum of 12 months post-qualifying experience in the delivery of community based social services, including assessment and care coordination.
- A passion for helping people in crisis or experiencing difficult times in the spirit of compassion, tolerance, empathy and non-judgement.
- A current driver’s licence

Benefits:

- Excellent remuneration package and company benefits
- Not-for-profit salary packaging benefits - reducing your taxable income by $15,900 plus an additional $2,650 for salary packaging accommodation, meals, and entertainment.
- Learning and Development opportunities within the organisation

Anglicare - Jesus Christ honoured, lives enriched, and communities strengthened

Anglicare is committed to ensuring the safety and wellbeing of children and young people and has zero tolerance of child abuse.

Application Close Date: February 28, 2025