Bookings Officer

3 days ago

Wagga Wagga, Australia City of Wagga Wagga Full time

**Closing date**: 1/09/2025 11:59 PM AUS Eastern Standard Time

**Location**: Civic Centre - 243 Baylis Street, Wagga Wagga NSW 2650 - Wiradjuri Country

**Department**: Economy, Business & Workforce - City Growth and Regional Assets

**Employment type**: Permanent Full-time

**Work Arrangement**: On-site

Do you have exceptional customer service skills, are a great communicator and have strong time management and planning skills? If so, we’d love to hear from you

We are seeking an experienced individual to join the Parks and Recreation team as the Bookings Officer to deliver high quality customer service, bookings management and administrative services.
- Permanent, full-time position.
- Remuneration of $2,693.28 gross per fortnight with the opportunity to progress to $3,231.94 gross per fortnight + superannuation (12%).
- Access to Council’s Flexible Working Arrangements.
- Ongoing training and development opportunities.
- Generous leave entitlements.

**Your new role**

Key responsibilities of this role include but are not limited to:

- Coordination and administration of the Councils Bookings of Sportsgrounds, Sportsgrounds Lighting, Parks, Halls, Community Centres and Banners.
- Undertake administrative duties relevant to the role such as monthly invoicing for hire and Sportsground lights fees, refunding of bonds and cancelled booking fees, following up overdue debtor accounts, reporting maintenance at Halls, Community Centres and Sportsgrounds and programming of Sportsground lights for Sports Clubs.
- Provide booking and event information to Customers.
- Providing quality customer service and effective administrative support for the functional areas of the Parks & Strategic Operations Division.
- Provide prompt, accurate, courteous and helpful customer service consistently to internal and external customers.
- Prepare correspondence, reports and promotional materials.

**What you will need to succeed**

The successful applicant will:

- Have administrative and customer service experience relevant to the role;
- Have qualifications in Business Administration or equivalent experience;
- Have strong customer service, administration, communication, time management and planning skills; and
- Previous experience with bookings is highly desirable.

**What is next?**
Applications close **Monday, 1 September 2025**at 11.59pm AEST with interviews to be held in the week commencing Monday, 8 September 2025.

If you are interested in this role and would like more information, please contact **Josh Walsh, Recreation Coordinator on 0436 810 026.**

As part of the recruitment process, pre-employment checks will be conducted in line with requirements of the position.

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