Lead Housekeeper: Treasure Island Resort

2 days ago

Biggera Waters, Australia NRMA Parks and Resorts Full time

**Company Description**
With properties in some of Australia’s most iconic locations, NRMA Parks & Resorts provide accommodation that suits every budget, style, and occasion - from campsites to luxury resorts. We connect holidaymakers with over 50 incredible destinations to create unforgettable holiday experiences.

Part of the trusted NRMA Group, a member-owned brand, our passionate team works together to make holiday magic happen—it's not just our job, it's in our nature.
**Job Description** Ready to sweep guests off their feet and make every stay sparkle?** Join the team at NRMA Treasure Island Holiday Resort as our Lead Housekeeper and help us keep our piece of paradise pristine
- ** Make “spotless” your superpower**: Ensure our accommodation and public spaces shine, making every guest’s stay picture-perfect.
- ** Lead with pride**: Support the Housekeeping Manager by guiding and inspiring your housekeeping crew.
- ** Enjoy a supportive, fun team**: Work where your attention to detail and passion for hospitality are celebrated every day.

**What you will do**:

- Obtain and action daily housekeeping reports—no dusty corner escapes your notice
- Service guest accommodation and public areas to the highest standards.
- Oversee laundry operations—washing, drying, folding, and keeping our linen closet looking shipshape.
- Coordinate with reception, return completed reports, and keep the team in the loop.
- Support the Housekeeping Manager with training, inventory, and department meetings.
- Ensure compliance with WHS and lost property procedures—safety and honesty are always in style.
- Lead room inspections and regular staff training—because even the best can get better

**What you will bring**:

- Resort or hotel housekeeping experience is an advantage, with a knack for leading teams
- A passion for guest service and a keen eye for detail
- Ability to motivate a team and keep the positive vibes flowing
- Outstanding communication and organisational skills
- A sense of humour—because every day is an adventure at Treasure Island

**What’s in it for you?**

At the NRMA we aren’t just about discounts (although you do get these too). We offer benefits to help make work and life just right for you
- Progressive flexibility, leave and well-being benefits to balance all of life's priorities
- Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
- Complimentary myNRMA Rewards membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
- Discounts on a range of NRMA personal insurance products including car, home & travel
- Grow, progress or relocate your career and move around the NRMA Group or different locations with us.

**Know you belong**:

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