Quality and Training Specialist

1 week ago

Brisbane, Australia DVConnect Full time

**Responsibilities**:

- Develop and deliver a variety of training including induction, compliance and refresher training.
- Monitor and evaluate the effectiveness of training programs and provide recommendations for improvement.
- Ensure compliance with relevant quality standards, policies, and procedures, and identify opportunities for improvement.
- Conduct regular audits and reviews of service delivery and provide feedback.
- Support the development and implementation of quality improvement plans.
- Provide advice and guidance on quality and training matters to the organisation's leadership team.

**Key Requirements**:

- Tertiary qualifications in Social Work, Counselling, Psychology and/or another relevant field
- Experience within the Domestic and Family Violence sector and/or other relevant sectors
- Proven experience in developing and delivering training programs for staff and volunteers.
- Understanding of quality principles and continuous improvement
- High level of attention to detail, with the ability to identify and analyse issues and provide recommendations for improvement.
- Demonstrated ability to work collaboratively with others in a team environment.
- Passion for making a difference in the lives of individuals and families affected by domestic and family violence.

**Benefits**:

- Above Award conditions including additional leave provisions
- Competitive salary and benefits including salary packaging and discount programs available.
- EAP
- A supportive and collaborative team environment.
- Ongoing professional development opportunities.
- Flexible work practices

POSITION DESCRIPTION

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