Race Data Capture Operator

2 days ago

Frenchs Forest, Australia tripleSdata Pty Ltd Full time

**Who We Are**

Founded in 2017, we are the world market leader for SMART _timing_ and _tracking_ solutions with industry experience in racecourses Australia wide. We combine all aspects of our expertise to deliver unmatched race experience with rich data, enhanced outputs, and real time intelligence.

tripleSdata offers cutting edge, next generation, fully automated technology, and innovation that solves the disconnect between the collection and analysis of real-time data and its interpretation when merged with appropriate technology.

tripleSdata is a young and agile company, founded and led by people with a passion for sports and data.

Our SMART _suite_ of solutions is growing across Australia and around the globe, welcome to the ride

**Your Impact**

Your job title is Race Data Capture Operator, and your primary function is to operate our SMART _race day tracking _solution and capture real time data.

Your input to our company matters; our data is seen and used by broadcasters, punters, and racing professionals across the globe.

Accuracy and having an eye for detail is paramount.

We work 7 days a week, with Saturday being our busiest day. Therefore, we are looking for enthusiastic people who are willing to work 1 to 2 shifts per week, including Saturdays and/or Sundays. We offer day and evening shifts with an average of 7 hours, working on a rotating roster.

**Key Responsibilities**
- Preparation of racecourse and race day infrastructure/software.
- Set up and operate race day tracking systems.
- Liaise with tripleSdata staff and external third parties and clients to ensure a smooth and professional delivery of race day operations.
- Perform post-race day activities such as, but not limited to, race day reports and error management.
- Perform QA of new systems and software, identifying any issues and working with the relevant teams with error and management reports.
- Assist with maintenance and software updates when required.
- Assist with system and product documentation including reviews and updates.
- Analyse trends to prevent re-occurring issues, alert management, and staff to process and troubleshooting improvements.
- Report weekly support actions to Operations Manager.
- Use remote tools and diagnostic utilities to aid in troubleshooting.

**Key Technical Skills & Experience**
- Ideally experienced in real time sports or racing data capture.
- Must be able to work evenings, weekends, and holidays.
- A good understanding of networking technology.
- Computer proficiency with strong technical and analytical skills.
- Experienced in Microsoft Office products.
- High level of interest to learn new skills.
- Excellent communications skills, be confident, be able to contribute. and work in a team environment or flying solo and accept accountability for actions.
- Must have excellent attention to detail.
- High level of concentration.
- Very good command of written and spoken English.
- Diversity strengthens our team as we continually expand, and so
we are committed to equal employment opportunities regardless of race, religion, sexual orientation, age, disability, or gender identity. Applicants of diverse backgrounds are encouraged to apply_

**Job Type**: Casual

**Benefits**:

- Free drinks

Schedule:

- Day shift
- Evening shift
- Public holidays
- Rotating roster
- Weekends only

Application Question(s):

- Are you available on weekends and public holidays?

Work Authorisation:

- Australia (required)

Work Location: In person

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