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Commercial Support Assistant
3 weeks ago
**Job ID**: #61
Description
We have an incredible opportunity for an Assistant to join our close-knit Commercial Support team in Mulgrave
This is an entry level position.
Primary Responsibilities
Handle enquiries form sales team and provide ongoing support
Handle customer queries and complaints professionally in a timely manner
Liaise between sales team with other departments (operation, IT, accounts, marketing, procurement, QA and legal)
Coordinate meetings for sales staff nationwide
Process and keep records of claims from customer and sales team including travel requests, leave taken, sales expenses, sales proposals, price difference, stock issue and etc
Maintain and update customer’s database accurately
Maintain and update sales team’s call cycle and any special arrangement
Maintain product catalogue and promotional catalogue for sales team
Update sales team on new products and promotions
Generate reports (Deals, MI/PI reports, comp check)
Coordinate business plans for trade activities and sales report
Assist different Channels in Sales Department to process forecast on annual and ad hoc basic
Perform stock and deals management
Perform other duties that correspond to your skills, knowledge and ability
Key Requirements
Full Australian working rights
Excellent verbal and written communication skill in both Chinese and English
Attention to details
Ability to Multi-task and Ability to priorities
Info
We are looking for someone to join our team in Mulgrave
Location
Victoria, AUSTRALIA
Department
Sales Support
Grade
Assistant
Type
Full-time
