Customer Service North

2 weeks ago

Jandakot, Australia ATCO Gas Australia Full time

ATCO's Australian operations are headquartered in Perth, Western Australia and specialise in creating innovative, customer-focused energy and infrastructure solutions.

ATCO owns and operates Western Australia's largest gas distribution network with more than 750,000 connection points and 14,000km of pipelines. ATCO also operates two progressive power generation stations - in Adelaide and the Pilbara.

We currently have two new opportunities in the role of **Gas Distribution Officer - Faults Response.**

With positions in North (Malaga and Joondalup) and South (Jandakot), this is a highly independent role responsible for various activities associated with the gas distribution network.

**What you will contribute to**:

- Support Faults and Emergency Response activities, Residential and Commercial meter changes, Inspections, and Leak Detection, including (maintenance and construction) associated with the Gas Distribution Network.
- Operate independently in your ATCO vehicle providing network services across the metropolitan area.
- Liaises with customers and other stakeholders to ensure that any disruption to supply or any work that impacts customers are fully communicated and, where possible, minimised.
- Participates in the "24/7 On Call Roster" every 7 weeks.

**About you**:

- Hold Energy Safety Class G Gas fitting Licence and a current C class driver's licence.
- Experience and knowledge of installation and maintenance of Gas appliances.
- Good interpersonal and communication skills with the ability to work effectively with members of the general public, our contractors and our community.

**What ATCO can offer you**:

- A secure career in a growing business in the Australian Energy Sector
- Internal and External Training & Development
- A positive and engaging workplace culture with opportunities to develop and diversify your skills and experience
- A range of employee benefits including:
- Access to additional purchased leave
- Novated Lease and Car Benefits
- Employee Share Purchase Plan
- Access to corporate discounts, including health insurance, banking and fitness clubs.
- Become a member of Energy West Social Club
- Access to ATCO's Employee Assistance Program

Diversity is more than a commitment at ATCO - it is the foundation of what we do. We are focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin and the myriad of other characteristics that make us all different.

**Covid Information**

ATCO is committed to keeping all employees safe and healthy. As a result, all applicants progressing to the interview stage will be asked to provide proof of Covid Vaccination.

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